Peacehealth United General Medical Center

I just got a $184 bill from Peace Health in Sedro Woolley. This is for an office visit to establish a new doctor, the office was empty of any patients when I arrived. My doctor in Puyallup never charged an outrageous fee like this for an office visit. I have good insurance, and the bill will be paid but I just had to say something about this to someone. I called and the operator on the other end of the phone said office visits with Peace Health can range from $125 to $700. I asked the doctor I saw about my chapped lips so the charge went from $125 to $184, I think people need to be warned.

This is the worst hospital I have ever seen. The customer service is awful the team fights with each other in front of patients. My dad has a serious cardiac history and was sent in for a stress test . He was told to show up 15 minutes before his appointment he wanted to be safe so he showed up 25 minutes before his appointment the lady behind the desk checked him in and told him to wait in the waiting Room of which he did. Sometime later a man came out and asked where he was a lady told him and he began yelling and screaming at her in front of everybody in the waiting Room telling her that they were busy the doctor had things to do and now she has ruined things. My dad stood up and said how about we not yell and let's go get my stuff done. The man began turning his rage on to my dad screaming and yelling and saying that it was his fault for not being there earlier than he was and that now he would be holding up the whole place so he would not be getting a stress test done and he was going to put him down as a no show in his chart. Now my dad who had been having chest pain and needs to have this test on is now held up for who knows how long before he gets on appointment with somewhere else. As you can imagine he will not be going to this hospital. If this is the kind of care that they give patients in an outpatient procedure I would hate to see what would happen if he had a serious problem inside the hospital. Places where staff are mean and belittle each other and are violent is not a place that That we want to get our care. If something were to happen I doubt that they could take care of the situation.

All staff were very efficient and professional. From front desk....to xray....to nurse who assisted me.

I went in for an ultrasound, I had both internal and external and the sonogram technician was extremely unfriendly. Thee entire time she only talked to me when directing me what to do. She never let me see the screen of my baby, she almost didn’t get me any photo of the ultrasound until the end when I really pushed for it. Who does that?! This ultrasound was to check the number of babies and when I asked her how many she was very questionable in her response that made me feel uneasy. Then continued to say that she would tell me more after she double checked using internal. Not only did she not really speak to me after but said “if you have questions ask your doctors office when they receive the results.” Why would you leave a mother uneasy and vulnerable who just wanted to 1. Watch the sonogram, but 2. Just wants to know if you saw more than one?!! I would never recommend this place, the from the sonogram tech to the snobby walk-in lady. I’m not happy with this experience at all and yet I’ll be the one paying for it. I would never go back here again, I’d drive up to Bellingham even in an emergency before I’d go here!

Peace health, your emergency room needs equipment that works. Please buy your staff some new thermometers. Its ridiculous to have to shove a thermometer up a babys butt 6 different times just to get all false readings. My baby is hot to touch, no her temp is not 94. And please educate your staff that 94 wouldnt be a normal temp even if it was an accurate reading... ???