Pella Regional Health Center
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feedback about Pella Regional Health Center
Wonderful hospital! The doctor's are very caring, understanding and compassionate! Couldn't ask for a better hospital!
Nobody answers the phone when you get transferred to a certain department. I show up for my appointment on the card I was given and they stated I'm not scheduled for my appointment?
We have always had the utmost care over the years with great attention to every detail at each visit to the clinic.
We have had to use the ER a few times with one being just 3 weeks ago.
Our daughter broke her arm on a Friday night .. We got right in.
Everyone of them were absolutely amazing with her and making her feel at ease .. Realizing immediately she was going to be taken by Ambulance to DM they explained everything in detail...Calming all of our nerves as well ..
Kuddos to the ambulance driver and emergency care team in the back.!
You made the ride so enjoyable for her!
I have been treated numerous times for a minor problem then. Now, I feel this issue has complications due to an increase in symptom's including extreme pain. Clinic Dr. will not order testing, or refer me. I had to call my insurance provider for a referral to a physician in this very hospital. Very poor care.
Used to love PRH until just a few weeks ago. My baby started getting sick with respiratory issues around July. Kept having to go back every literal month because it wouldn't completely go away. He was so congested and struggling to breathe properly. Well here comes October and he's sick AGAIN with the same issue. My mother and I had had enough and took him to the ER and demanded something get resolved. Now, you could hear him breathing from across the room and I kid you not, the doctor listens to him and says he hears nothing. NOTHING. He left the room without so much as a goodbye and we were just flabergasted. I was in tears and so frustrated. We immediately picked up and went to Blank. Even the receptionist commented how she could hear him breathing. The nurse didn't even wait for the doctor to give him treatment because it was that bad. We were actually treated like this was serious and given a diagnosis and medication. And wouldn't you believe it, he actually got better and it hasn't come back yet. What a surprise I know! I disputed my bill with Pella and after a review they came back and said they won't get rid of the bill because the care we were given was appropriate. I am fuming right now to say the least. They are only concerned with covering their butts.