Pender Memorial Hospital
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feedback about Pender Memorial Hospital
My husband and I brought our oldest daughter to Pender Memorial for severe back pain. She was taken back immediately. Dr. Collins started IV and tests done quickly. Nurses gave great attention to her needs. Doctor diagnosed her with inflammation of the heart. She was given medication quickly and transferred to NHRMC. EMT staff was very nice and made her feel comfortable. She was seen by cardiologist at NH whom was pleased that she had already been diagnosed correctly and medication was started. Our family was very pleased with our daughter's care at Pender Memorial.
Do not go to this hospital. Not for any reason. I went to this emergency room with heart pain, extremely high blood pressure and numbness in my left arm. I was told I needed to be sent to Wilmington, but only if I would go in the ambulance. If I refused the ambulance ride then they would refer me for stress testing within the next 24 hours or so. So....it was enough of an emergency to warrant being sent to Wilmington but if I didn't want to pay for an ambulance ride it was no big rush? We were left in the triage for over 5 hours while they were "monitoring" me. The "monitoring" was taking my blood pressure twice. I had my child with me and we were left in a filthy room where we saw the doctor twice for maybe a total of 2 minutes. We were never told anything and just sat there waiting. I finally called a nurse and asked to leave. I signed myself out and we went home. I called in later to ask who the stress test referral was to so I could schedule an appointment. The nurse was incredibly rude and basically told me that because I left it was no longer their problem. She also said that I ran out of the hospital refusing care?? I talked to the doctor and nurses and signed myself out? I didn't crawl out of the window in the middle of the night and run??
This hospital has a terrible reputation locally. The "good" reviews you see here are mostly friends and family members. If you are still reading this, go to NHRMC. They will actually help you. Burgaw Hospital was without question the worst place I've been for medical care. If I could give negative stars I would. Seriously, do not go to this hospital. Go to Wilmington.
*PENDER MEMORIAL EMERGENCY ROOM*
I was extremely disappointed with the service here. I came in with a serious situation and was treated like I was an inconvenience. The lady at front desk was polite but after that everyone was pretty rude. I was basically wheeled into a room with no pillow, no blanket and the call light was across the room so I couldnt call for help when I spoke with a nurse named KIMBERLY who ignored me at first she was extremely rude and sarcastic I was told I arrived right before their shift change. It took 30 minutes for me to get a pillow and blanket. I have a lot of respect for nurses and doctors my wife is a pediatric nurse and I've been a police officer for the better part of 10 years but a shift change should not mean they can treat people like I was treated.
Pender Memorial Hospital is the worst every time I go for my asthma they treat it like it's no emergency some of the nurses don't no how to handle patients that is in distress
Was brought over after a car accident, doctor walks in checks range of motion and discharges. He didn't take any x-rays or scans of anything, and it was a t-bone accident with 4 people in my vehicle!! If I could, I would give them a 0, because now I have to seek care somewhere else. NO preventative measures were taken.