Dr. Max was very sweet and compassionate. The nurses were as well. You get the sense that they truly care about their patients, and in my experience that is rare in an emergency room setting. Thank you all!
Went in with severely swollen an abscessed Lympnode in neck couldn't swallow my own spit or hardly breath havent ate in 3 days An had been told by Urgent care an NHRMC vitaline to proceed to the ER due to my severe symptoms of a Lympnode abscess Both NHRMC vitaline an Urgent care nurse said I need a IV antibiotic an a deep tissue X-ray to see whats going on. Instead of the Doctor (Brian McGrath) trying to drain the abscess or do the X-ray or even just give me the IV antibiotics he only came in told me there nothing he can do he's not a Dentist he didn't learn that in Medical school he can only give me a shot for inflammation an some pain pills. I told him I had already been on antibiotics an pain meds for the last 4 days an haven't ate anything in 4 days he was still unconcerned. He was very blunt an rude, I told him I couldn't open my mouth up to drink he still proceeded to shove a popsicle stick in my mouth an jab it on my sore teeth! The nurses were very caring an concerning but the doctor was awful he didn't give a you know what about my pain an the severity of my symptoms just gave me a shot some pain pills an sent me on the way with a 350$ bill I'm a 20yr resident of Burgaw an this has really broke my heart the fact that if youre uninsured you won't get any good care. SHAME ON YOU DOC Tonight I'll go home an Pray I can eat one day this week because I am beyond weak an only have Meds in my system. The two stars Go to The Nurses an Receptionist that was in duty because they were indeed Caring.
We had to rush my sister here for an emergency and had to wait for hours. Not only was the extremely long wait inconvenient, but there was blood all over the floors, beds and wheelchairs, used needles lying on the ground, and a blood-soaked gauze pad stuck to the bed.
They make you wait for hours. A person could be dying and they don't even know it. What's more important is updating information first. Idc if it's their job, even if that's how it is in most places, it doesn't take a whole lot of time just do get through that. Other hospitals I've been to update information pretty quick especially if it's an emergency. I've had more bigger health issues and was in and out of Hanover in less than 2 hours. Staff is lazy & rude. Seriously the wait is just ridiculous. 3-4 hours just to get attended & it's the emergency room.
Was taken care of very well when arrived in er and during my hospital stay