Phelps Memorial Hospital Assn

The ER staff was very professional, diligent, and most importantly, caring. A lot of times bigger medical facilities seem to neglect the human side of healthcare and focus more on churning people through as best they can. That's not a condemnation, it's a reality; far too many facilities are understaffed. Phelps doesn't seem to have this issue if today was any indication. It is a great hospital and it's operated by a fantastic team of professionals.

What's happening to this place ? Went there today and waited 1 hour in my room and neither the nurse or Doctor came by.. They just kept ignoring me like they didn't want to deal with me.. And this place was empty, I wonder why tho... No patients at all.. 3 with me... There were tubes filled with blood in my room, dirty stained floors.. What happened to this place ? It used to be nice... Disappointed...I ended up leaving before seeing a Dr.

Never again... Don't go there please

Dr. Spagnuolo was great!! The nurse Lauren Renda was such a sweetheart. Here comes the reason for the 1-star rating, the PA: Jamie Schlesinger. She was arrogant, rude, condescending, and failed to give me adequate treatment. She cancelled the one test that I needed to have run, because she didn’t get a visual that she wanted. She then wrote in my medical records that I was “disgruntled because I wanted a diagnosis”. She is absolutely terrible and I feel sorry for anyone who has to deal with her. She undermines her fellow staff members, and was upset when I asked to speak to the doctor privately. I waited 4 days for these test results just to find out they were not done, after getting a call saying the preliminary tests were “negative”. The test wasn’t done at all, how was the prelim negative? Now I have to undergo these tests again with my private doctor, more time has passed making the condition worse. Also no one informed me of the partial diagnosis they could give, which was pretty important information. I’ve loved Phelps until this experience, I won’t be returning.

This whole place had remodeling done with state of the art tech upgrades. Great for regular check up appointments, ER Care and Regular Use.

Im here with my sister for 2 hours and nobody come to our room... They haven't come to see if we are even alive... OMG... There are only 4 patients in here... Nkw I know why... Stay away

The Positive Reviews must be employees..lol