Philadelphia Va Medical Center
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I agree some things take longer..but in the end Vet's are taken care of.. remember the VA is government controlled...I believe there are more Nurse Practitioner than doctors seeing patients. Everyone is doing their best with what they have..I doubt if the staff wakes up every morning to see how to make veterans lives miserable.. Government should step up to the plate,have personal(. management be more accountable...up the pay for everyone and get on with the business of taking care of our Veterans.
As a new resident to Philly I was surprised at how soon I was able to set up a routine doctors appointment. It was quick in comparison to Wilkes-Barre PA. Enrolling was easy, even if the wait was long; and Mary Verderame is an excellent nurse practitioner. She listened, was patient, and comprehensive with her care of me. To note, each staff member of the different departments I saw was helpful and courteous.
From the Director to the Volunteers they all give their best to provide the very best to the Veterans they serve. They know that Corporal Michael J. Crescenz is looking down from the heavens above watching over the hospital named after him.
Dr Coslett (neurologist) is a great doctor. His compassion is rare to find these days. He was thorough and easy to talk to. He actually listened to us! His staff was very efficient and kind. I'm so happy to have been referred to the VA hospital.
Not sure about all departments but their polminary doctors are so understanding and thorough. I really appreciated the time and care they took with my father.