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Phoenix Indian Medical Center

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Phone:

(602) 263-1200

Address:

4212 N 16th St, Phoenix, AZ 85016, United States
Get Directions ⇢

Website:

www.ihs.gov

Emergency services?

Hospital group service?

Consumer feedback about Phoenix Indian Medical Center

Rating: 5 /5

Tiffany Edwards

Everyone complains about the wait time and bad customer service. I have been going here for as long as I can remember. If you are nice and patient with them they will be nice and patient with you. That is how human interactions work. I'm very thankful for the work they do especially for those who don't have the money to seek primary care on a regular basis. No matter how many times you go expect a wait. They are busy treating other people like you and deserve the benefit of the doubt. Often times they have an estimated time in the clinic and that helps wonders. I do like the improvements they have been making of late. Please please keep it up!

Rating: 1 /5

Jennifer Zuni

There needs to be a better way to setup an appointment for dental. Calling every Monday to try to get an appointment is crazy. This is my third Monday and I can't get through. I don't understand why they can't schedule you or put you on a waiting list. Calling 87 times to try to get scheduled for a check up is just not right.

Rating: 2 /5

Samantha Begay

So hard to schedule an appointment, you can call 30 times in one day, and they still won't answer the phone. Your midwife will tell you to come back in 2 weeks but realistically with their openings you go back in 3.5-4 weeks IF you're lucky. I suggest if you have insurance and don't mind paying the copay. Go somewhere else for your prenatel care. The nurses are nice it's just PIMCWC has crappy scheduling and crappy phone systems they need to upgrade to something that helps them deal with such high number of calls instead of the rude response the receptionist will give you all the time such as "well if you called yesterday..." The hassle to get ONE appointment is overwhelming most of the time. I can be the first caller and they would say call back tomorrow after telling me that the day before. Go else where!

Rating: 5 /5

D B

No complaints! Sincere thanks for keeping me alive for near 4 decades. The waiting time is bearable, compared to the idea of actually paying for health care! Do you know how much ibuprofen cost these days!

Rating: 1 /5

Shajuana Nixon

The ER needs to stop forgetting about their patients. They're so rude, and forgot things alot. I feel like the doctors need to communicate with each other. Because they ask you the same questions just different doctors. So horrible at customer service. I regret coming over here to check up on my pregnancy. Half these doctors don't know what they're doing.