I recently gave birth at the PIMC. Kim Couch delivered my beautiful little girl and was absolutely amazing. Her sense of calm and experience in the field gave me the courage I needed to get through labor. She was wonderful, kind, and encouraging the entire time. Thank you Kim for providing my husband and I a truly wonderful experience!

Am so grateful for this place. I get almost all my medical needs met here
I love that because I can then receive coordinated care. I like my doctors and the medical staff and feel I am getting excellent care.

This whole facility is very unprofessional, extremely slow in every department, especially in the ER. I have kidney stones and it was painful sitting here for 8 hours. You would think they would have better service/ system going due to being in demand for the high number of Patients. They need to run their hospital like Gila River Health Center in Sacaton. They need to get on board with providing high-quality health care. They need to treat people with kindness, dignity, and respect. I overheard them in the other room saying rude remarks about a patient. I would like to know who the patient advocate is because they definitely need to work on this issue to help and support us fellow tribal members to receive the compassionate and considerate care we deserve.

I was here 3 days ago. The last few years I have dreaded it. Between my paperwork getting lost, basically every time I visit to, just this last visit in the ER. It was a short visit, went in with shingles which I had previously been diagnosed with, I've had it 6 times just within the last year, so I know the signs. I get in to do "triage", tell the very nice lady what it is. Then a very condescending man comes over and tells me it's just a rash. Literally like 3 times comes to tell me it's just a rash then tells me just to go down to the clinic, it's a shorter wait. I go back to the waiting room, keep in mind it's a Friday night, there is one other person there and I waited maybe 10 minutes to get pulled back again where I'm asked by 2 other ladies what the issue is, one of which tells me do not touch anything or move and contaminate anything, after she tells me the man told her it is just a rash. I again disagree. Third woman comes in, asks the question, she comes and looks and says, "looks shingley to me, nice boots. What types of medications do you take?" I tell her and then she walks back to the desk to do the prescription and I hear them all joking about how they hope I'm not touching anything and it's a trauma room and I should not be contaminating anything. Now I can continue to deal with the loss of paperwork but to be made fun of and talked about and literally told over and over that my shingles is just a rash, even after being diagnosed was literally one of the worst visits I've ever had and I do not ever want to go back.

I have been to this facility 3 times and had great service every time. The Doctors and the staff at the Star Clinic, Pharmacy and the Dental Clinic were all great and friendly! My son has been several times as well and always receives great service. Also, I am so happy that they have the Star Clinic so that when you have to see a doctor on the weekend you don't have to wait in the ER. Thank you all making it a great experience!