Phoenix Indian Medical Center
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Address

4212 NORTH 16TH STREET, PHOENIX, AZ 85016 USA

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Phone

(602) 263-1200

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Consumer feedback about Phoenix Indian Medical Center

brytny schinke
brytny schinke

1 out of 5 stars

posted 2 weeks ago

I was here 3 days ago. The last few years I have dreaded it. Between my paperwork getting lost, basically every time I visit to, just this last visit in the ER. It was a short visit, went in with shingles which I had previously been diagnosed with, I've had it 6 times just within the last year, so I know the signs. I get in to do "triage", tell the very nice lady what it is. Then a very condescending man comes over and tells me it's just a rash. Literally like 3 times comes to tell me it's just a rash then tells me just to go down to the clinic, it's a shorter wait. I go back to the waiting room, keep in mind it's a Friday night, there is one other person there and I waited maybe 10 minutes to get pulled back again where I'm asked by 2 other ladies what the issue is, one of which tells me do not touch anything or move and contaminate anything, after she tells me the man told her it is just a rash. I again disagree. Third woman comes in, asks the question, she comes and looks and says, "looks shingley to me, nice boots. What types of medications do you take?" I tell her and then she walks back to the desk to do the prescription and I hear them all joking about how they hope I'm not touching anything and it's a trauma room and I should not be contaminating anything. Now I can continue to deal with the loss of paperwork but to be made fun of and talked about and literally told over and over that my shingles is just a rash, even after being diagnosed was literally one of the worst visits I've ever had and I do not ever want to go back.

Ryan Pfuhl
Ryan Pfuhl

5 out of 5 stars

posted 2 months ago

I have been to this facility 3 times and had great service every time. The Doctors and the staff at the Star Clinic, Pharmacy and the Dental Clinic were all great and friendly! My son has been several times as well and always receives great service. Also, I am so happy that they have the Star Clinic so that when you have to see a doctor on the weekend you don't have to wait in the ER. Thank you all making it a great experience!

JLane Hardy
JLane Hardy

4 out of 5 stars

posted 3 weeks ago

I regularly go to this hospital. I have insurance and could go somewhere else but I choose to come here. I think most people don’t understand that IHS is socializing medicine, there is going to be a long wait for some visits, there isn’t a lot of money flowing through here because, guess what? You don’t pay anything out of pocket for any services. Yes, customer service isn’t like Chick-fil-a, but just be nice and they will return the favor. For the most part, I have great interaction with people even those who were having a bad day, all I did was smile and had some patience. I have had few bad interactions with some doctors, and have decided not to ever get appointments with them. I have that choice. To be fair, I have also had horrible experiences with private sector doctors as well, so go figure it’s every where! All in all I would recommend going here, the midwives are spectacular!! Wouldn’t have my children anywhere else! The dental has been great for my children and same day surgery is great! Pediatrics has some good doctors but also has some doctors that are very judgmental and belittling, esp of alternative medicine.

Rachel Wendt
Rachel Wendt

5 out of 5 stars

posted 3 weeks ago

I’ve been going to this hospital my whole life and always had a good experience. This past month I’ve had to make a couple appointments in the Women’s clinic and it’s finally led up to getting my surgery today which was my first. I was nervous but the nurses and doctors were reassuring, lighthearted and professional. Dr. Kohr is the best. She’s been so professional and definitely knows what she’s doing. The staff is always polite and friendly. I feel confident in what they do and I’m grateful! Thank you PIMC!

anshe 88
anshe 88

5 out of 5 stars

posted 3 months ago

I'm going to experience this hospital for the first time with my son. I will comment on the visit and rate it in a few days. I've gone through and read all the reviews. I hope most of the issues have been addressed as of April 2018. Very interesting experiences written..good and bad, but mostly bad. **Recent 2 visits went well..don't have any problems to report. I am just thankful and grateful these services are available.