Piedmont Fayette Hospital

I was a visitor in the Emergency room on 10/16/2019 with a family member being that my background is in the medical field I really am disappointed with some of the staff such as the doctor (Bernstein). This isn't my first time witnessing a RUDE doctor! Bernstein is the truth when it comes to being rude as well as unprofessional! He would stand right out int front of the patients room loud talking there diagnosis telling them that they are getting tubes down their throat or whatever their problem was to the world. He's very arrogant as most providers are. I also found someones debit card last name ending Harris. I turned it in to security to only hear that he didn't care about the person nor the card that it looked dirty. He then picked it up with a Kleenex backed up and said I really don't have time for this, I'm leaving in two weeks blah, blah , blah. Very unprofessional young man. Me being in this type of environment daily really makes me understand what others see as being a professional myself. It's not a good look Piedmont !

From the ER to my hospital admission I had excellent treatment. The doctors, the nurses, the front desk, the PCTs, the respiratory therapists, housekeeping, food service, EVERYBODY was all smiles and went above and beyond to meet my needs. As a sickle cell warrior that means a lot to be in another state and receive this kind of quality of care. I have never left a hospital and missed my medical caregivers. Thank you so much!!! I wish I could thank them all individually.

The Emergency Room Review! My visit at this location emergency room today is so disappointing! It’s bad enough when a person is sick but to come to a Hospital such as this and get treated like they are a problem to some of the staff is not acceptable! When I got there at 10:30am signed in the receptionist was not friendly I had to say hello to her, presented her with my information she requested told her why I was there and went to have a seat, so 25 minutes later I get a Called from guy Brian who did my pressure, weight, and temperature he said to me you’re hear for back pains I said yes Sir, he saw how hard it was for me to sit and get up but never offered me a wheel chair! Me being in so much pain thought they would get me one shortly that never happened. Oh when I left there at 2pm I watched BRIAN grab a Caucasian man a wheel chair right away and I also watch him with another African American women who came to him in pain and could barely walk he never got her a wheelchair either. Why we as a sick patient need to ask for a wheelchair when you see a person in excruciating pain in the ER. Nurses can See and not blind the last time I was at this hospital! I was then called to the back 2 1/2 hours later still no one offered me a wheelchair but watched and waited on me to drag myself down these hospital hallways in so much pain to be seated in another room where the nurse S. comes in to talk with me and check me out and then who sends me to X-ray so that guy comes get me and saw me struggling to get up and loose my balance but stood at the door to wait on me struggling getting up and never offered to help me get up or get a chair! I am in so much pain but can’t believe this experience at this location. We walk down this hallway to Meet the X-ray technician no one still says anything about Mam we need to get you a wheelchair because you’re struggling. The young Lady who discharge me in the back with the ponytail was great! I must say I am totally disappointed and will not come back to this emergency room! The customer service they provided to me was unacceptable for any sick patient!

Gentle, caring staff. Was there several weeks. Medical as well as room attendants, food service, therapy were all diligent, helpful people.

Only go here if you're bleeding out. You probably will still die. Absolutely the worst excuse for triage health care I have ever experienced. 1 star is way too much. Largely unoccupied, long waiting room for adolescent with broken clavicle moaning in pain. Slow and unprofessional responses. Terrible imaging. Condensing nursing staff. AND DIRTY. Please try harder, it might save someone's life.