Pih Hospital - Downey
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feedback about Pih Hospital - Downey
Gave birth in this hospital to my premature baby. Our nurse Dolores was by far so amazing and helpful through out the whole labor. Me and my husband are so grateful for the amazing service they provided us and are currently providing our new born baby.
Horrible service. Poor quality care. My family member went there and they missed his diagnosis sent him home with antibiotics. The doctor didn’t bother to do a full exam or a CT scan. He went to a different hospital and now is going to be hospitalized and may need surgery because they missed his diagnosis. I would NEVER go there personally or take any of my loved ones there. You would be best served going to a bigger hospital with quality doctors. I’m horrified about the type of care he received. The surgeon who saw my family member was appalled that a full exam was not done or a CT scan. STAY CLEAR OF THIS HORRIBLE HOSPITAL!!!
The treatment was excellent would have gotten a 5 star if there were some vending machines. Be sure you eat before you get here.
I had heard negative things about this place however, I went in with my elderly friend to the E.R. on a Friday and the staff and doctor were rather friendly, professional, provided fast service and did several tests, x-rays,blood & urine tests and ultrasound fairly quickly. The E.R. has been remodeled and it was very clean Dr. Tung was our doctor and I think she was pretty awesome! =)
I took a relative to the hospital (out patient surgery)in Downey today.
Everyone in that hospital that I came in contact with was a joy!
The staff in the department are all smiling and welcoming you. From the time you check in to the time another smiling person comes to take you back is less than 5 minutes.
Stress free for the patient.
Then asking for the WiFi code, again full attention and smiles.
How to get to cafeteria-
Yes, full directions and smiles.
Getting confused on way back, no worries; someone stopped and took us to the right door.
Watching staff interact with each other and others coming to cover their breaks and lunches. It is obvious, they love their jobs!
The hospital is spotless, the bathroom is spotless and smells amazing...yes, the bathroom!
I worked in hospitals for over 30 years before I retired. It was amazing to watch the Out Patient team interact with each person that walked thru their doors.
PIH - patient family experience - you get it!
If you got this part so right, I am banking you got the rest right too. Kudos
Yes, I told the staff and their supervisor this too.