Pih Hospital - Downey
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feedback about Pih Hospital - Downey
My son had outpatient surgery today at this facility. I just want to say how grateful we both are for the tender care, the attentive Dr. And nursing staff gave to my son's needs. Constant reassurance and thorough information and aftercare instructions. Restrooms,bedding and the entire unit was clean. I give them 5 stars and two thumbs up!
LONG WAIT IN EMERGENCY ROOM, IT IS OVERWELMING PEOPLE WITH COLDS WAITING WHILE I HAD A BROKEN FOOT AND IN MAJOR PAIN, WHAT A VACATION... NEXT TIME IM GOING TO SUFFER THRU THE NIGHT AND WAIT TO GO TO MY DOCTOR AND AVOID THE NON-EMERGENCY ROOM. PEOPLE ARE NICE JUST TOO LONG WAITING IN PAIN
The er charge nurses and er tech were very disrespectful to my crew. The er tech language was inappropriate. This is when it was Downey Regional before PIH bought it
Emergency services were top notch. I was surprised that despite being under construction [upgrading sections of hospital], and it being a "busy" day, I was in and out in about 5 to 6 hours . Had blood and urine work done, ultrasound, and ct scan for my abdomen [severe lower back and abdomen pain I've been experiencing for about 5 days]. The customer service was great and the staff incredibly friendly. I can't imagine why people would leave bad reviews, but as they say, to each their own.
Last time i went to an urgent care [wont mention where], the place had many less customers than PIH, yet still took over 12 hours. I know emergency takes patients in different orders
On the ER they will always see you depending on the severity of your problem. I was on a lot of pain for kidney stones. After couple hours of waiting they gave me pain killers and they did all the tests eventhough I only had the emergencies Medical insurance. They had me overnight to monitor me and they gave me a bed to spend the night.
The nurse wasn't too compassionate but I was treated very well overall.
I'm very grateful.