Pocono Medical Center
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feedback about Pocono Medical Center
I can’t speak for the rest of the staff in this hospital but I can for the same day surgery staff. I had a knee arthroscopy done on 07/02/2019. It was my first surgery ever. The staff made me so incredibly comfortable. The anesthesiologists were amazing too. They sedated me a bit since I was so nervous but they were so incredibly kind. I’m barely in any pain today. Thank you so much to the nurses there. They went above and beyond to help me post op when I was still sleepy and woozy. Thank you a million times!
5 years of experience with this hospital. The last year, it seems to have gone downhill. You will often get a very nice nurse/tech/staff, but bad ones do exist. I come here with and for my mother. The cancer center is amazing. 5 stars! The ER and nursing units have given us a lot of trouble. Right now we just had stomach acid and stool leak everywhere because they didn’t have the correct equipment. Previously I’ve had a nurse administer the wrong medication (which was life threatening), one who took bandages off without care and reopened wounds, and another who left my mom to sleep in unsanitary conditions. There were a few other incidents that I won’t go into, but my mom was always too scared to report a bad nurse. She knew nothing would be done and was afraid that they would take it out on her. Mind you, I was there nearly everyday. I can’t image how it would have been if I wasn’t there. Needless to say, anymore I am always by her side so that she has an advocate. I’d recommend, if you can, that you do the same.
There really are some amazing people here that do everything they can to help. Give those people extra patience. I guarantee they’re doing their absolute best to help you while juggling a bunch of other patients too. But don’t put up with a bad staff.
I’ve lived in east stroudsburg for the last 8 years and anytime that I have gone to Pocono medical center the wait just to go to the back is over an hour or two. It doesn’t matter what emergency you have you will be forced to wait. Not a fan of this hospital at all. If I could give no stars that would be my rating.
Went there for what I believe is a pinched nerve for the doctor to tell me I just have a bruise, when I don't even have a bruise. It took three hours for them to do basically nothing for me. Still in excruciating pain will be going to a better hospital.
The waiting room time is absolutely horrible. Had to push the "call nurse" button on my remote to get the nurse into my room after waiting 45 minutes. The doctor spent limited time, and put a bandaid over something that needed to be stitched. Extremely unhappy. I would stay away from this hospital for emergencies as much as you can.