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feedback about Pocono Medical Center
After dealing with NYs top cancer hospitals.Pocono offers the same treatment. The staff is caring, professional, well trained, and shows a little welcomed humor at times. Everything is very, very clean, extremely easy to free park. The appointment times are exact, which is perfect for us. This can make the receptionist, a little pushy, which is necessary, to keep the appointments on time for everyone. I hope they can maintain, the top service, and the top doctors, that are currently available to my new community.
Not impressed one bit with the care and treatment of mental health issues. Some one I know was brought down by state police officers to be admitted for a 302. This person when taken into custody to be transferred to Pocono was threatening to beat, kill, suicide, and punch people in the face. This person has a history of past problems. After only about 1 hour at Pocono was let go on there own with some pamphlets to get help on your own. This is the second type of a great example of the poor evaluation provided at Pocono medical center.
The staff have all been so very kind. I sincerely appreciate the way they make you feel here. I would recommend LVHN-Pocono to all my friends and family without reservations.
***THIS REVIEW IS FOR EXPRESS CARE BUT THEY DISABLED THEIR REVIEWS *** Very unprofessional! They open at 8:00 and it’s 8:47 and a women comes out saying the nurse practitioner is not here yet and to go to another place....no less then 10 seconds after she said that she says ohh never mind she just got here. Unbelievable!!! How are you a nurse practitioner and LATE!!! Like a doctor being late to preform surgery. It makes me sick. I understand it’s expresscare so the nature of these visits are not emergencies but damn can we be professional please! I’ve seen Walmart employees take their job more seriously and act professional.
It has been quite a long road for me, however; my Doctors and Nurses treated me so well. For that I will always be grateful. I have a while to go yet, but I’m in great hands! You all rock in my opinion! My Fourth floor Nurses were so wonderful. The techs and both my Drs. have been awesome. I also want to send out a special thank you to the women that work in billing.