My insurance was not being accepted to other clinics, i called my insurance to see what i should do, told me to go to emergency. I first saw all the bad reviews, but i think that goes for maternity because in emergency they were on top of it. I went in at around 9:30 and out by 10:20. For me, thats fast for emergency. The staff was informative and cool. The bathroom is clean. The emergency room is small and retro but that's okay because they serviced real fast. I had a hard time with parking, I was a little lost but there was actually a staff member driving in his cart and I waved at him so he can help me and he did he made me park real close to the emergency.
My fiance had to be admitted here after an accident which caused her to be in ICU. While the staff here is okay in general, many not all, "nurses" in the ICU lack basic human dignity, respect or compassion. As a veteran I was staying with her bedside. I use a CPAP machine to breathe. They said it was not allowed, nor my medication, cell phone charger or tea. No American with disabilities act apply here. They told me to place all items in my bag. While dealing with my fiance it was worse. They acted like everything was a labored chore rather than doing their job with a conscious or any type of compassion. Robots. No soul or allowance for understanding. They did not utilize courtesy or a sense of well being in dealing with her needs. Everything they did lacked compassion. I wonder how would they treat their own family? Are people here that insensitive? Incredibly horrendous experience there. Truly the most demoralizing experience in all aspects of medical care.
I have visited many hospitals and have stayed in many. This place by far surpasses all combined in utter and complete failure.
Most people treat animals with better care. I'm shocked and disgusted at how rude and intolerant the staff here is. If this is how we define health care in our sociery nowadays, somebody needs to rewrite the game plan here. Fail.
I have delivered both my children here and i honestly have had great experiences. Obviously I wouldn't have came back for my second if I didn't have a great first experience. The maternity center has a wonderful staff. During my stay here I believe I had the absolute best nurses in the world. Each one was super friendly, informative, helpful and trustworthy. I really have nothing negative to say about this hospital. It's clean, rooms are great, the entire staff is friendly. Would come back again
Great service and ER wait for my daughter was not nearly as long as it would have been at San Antonio! Worth the drive!
Outdated/rustic appearance on first sight which is off putting as your going to a hospital for medical services expecting state of the art medical technology and advancements. Upon entering the facility you begin to notice why on first impression the hospital appeared out dated. Everything on the interior appears to have been upgraded, replaced and/or refurbished to give the employees, visitors, patients etc, the best environment, technology and services available today. Over the time of my father being there I can say the doctors are very professional and don't leave any stone unturned. We did how ever encounter a rude nurse a time or two, which is expected these days due to the amount of nurses and patients, size of hospitals, shift changes etc the occur within the bigger facilities.