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Prattville Baptist Hospital

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Phone:

(334) 361-4267

Address:

124 S Memorial Dr, Prattville, AL 36067, USA
Get Directions ⇢

Emergency services?

Hospital group service?

Consumer feedback about Prattville Baptist Hospital

Rating: 1 /5

Shay Ne'Shae

I wish I could give a half of a star because they don't deserve a whole one. I took my very sick baby there the morning of his 1st Birthday which was after 4 in the morning because he was at home miserable, couldn't sleep continuously coughing so badly to the point of gagging and also had a runny nose. They swab his nose and throat for strep, flu and RSV and also did a chest x-ray everything thing came back negative. Only one person that enter the room introduced herself the others did not the Doctor never came in to see us he only sent words by the nurse to tell us what was what. They said it was viral and nothing they could do for him just use saline drop for his nose and was sending us home after we stayed there freezing for 3 hours they didn't offer us a blanket. I call my Mom who's a RN she told me to go back and ask them could they give him something for the coughing because it's the weekend and he can't cough like that with nothing to help. I went back to talk too someone, morning shift had came in so everyone that was there had gone home (so they say). A nurse I'm assuming because no one here believes in introducing themselves guess they don't want to take the blame for the horrible service they provide, she comes out and I tell her what's going on and she ask me who saw him in of course I don't know anyones name so she go talk to a doctor to see what he wanted to do. She comes back out tell me he's to young to prescribe something(what?!) for him to just give him over the counter Robitussin two mL or how every many teaspoons be they didn't even write it down on a piece of paper so I could remember. I told her he can't take over the counter medicine he's to young then I left. At their doctor they give them allergy medicine for running nose coughing and sneezing and I absolutely will never be coming back to this hospital/ER again they are careless when it comes to well nevermind but we won't be back!! They misdiagnosed and refused (saying there's nothing to give him when it actually is) to give him something so he could be better what's the point of even seeing babies if the only thing they can give is amoxicillin for an infection, pointless and just crazy.

Rating: 1 /5

Emily edwards

I took my 4 month old baby to the emergency room, the dr says nothing is wrong. So Then I took her to her dr and she has rsv and an ear infection. I hate this place and isn’t going back

Rating: 5 /5

Gary Victor

Excellent Hospital.Friendly ,caring staff of doctors and nurses.They took good care of me when I was sick this past weekend with a pulmonary embolism.

Rating: 2 /5

Chiquita McCall

Sitting here with my mother right now and yes she is older but the nurses and staff here do not care about your family. I asked for a nurse over 20 minutes ago to assist my mother and one has not come. It's not an emergency but she is a fall risk, so I'm trying to follow protocol and the nurses need to do their job. I hate people who go to school for money instead of because they have a passion for their profession. Then they wonder why family members get attitudes, have more empathy and compassion.

Rating: 1 /5

bill autolol

The only thing i can out one star theres are some dumb nurse practioner. Was there 2 times when i got there the 2 time blood pressure 170/99. Heart rate got to 135 They did same test. Then after i told then i was going to st vincent. He came back in was going to give me more morphine and something eles. I said im not taking no more that and we will be leaving. He jumped on my wife keep in mind my blood pressure is very high now is that a good dr or hospital. U guys put my life in danger of having a heart attack filled out a complaint report on this matter they have not got a hold of me its been 5 days will be hiring a lawyer after i get well