Prattville Baptist Hospital
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feedback about Prattville Baptist Hospital
In the area I live in, the are no 24 hour clinics, so the closest option for after hour care is the ER in Prattville. I came here without much choice due to the time and the fact that my wife had symptoms that could have been serious (not sure yet as I am still waiting over 4 hours later). The ER was busy so I tried to be understanding. It wasn't until being in a room for almost 2 hours now without so much as a "is everything OK" from ANYONE that I started to lose the patience I have had. The issue I have isn't necessarily the wait, it is the lack of concern by anyone that has led to my personal resolution to never visit this location again if I can avoid it.
We did finally see someone not long after starting this and everything ended up ok. The Dr that finally came in was polite. My issue is the lack of attention from anyone up until that point. Luckily nothing bad happened, but my wife could have just as well died in the 2 hours from the time she was placed in a room until she got any attention.
Another update: Dr comes in, says everything looks fine and we should be leaving soon, 15 minutes later, more blood drawn... 10 more minutes and an EKG... Is there a complete lack of communication amongst the staff or are they just trying to get just a little more insurance money?
Review from "visitor" of a friend whom I brought to the hospital/ER.
Staff wall very friendly even it being lunch time and lots of people with one individual heavily intoxicated or drugged causing the police to intervene and watch.
Service as a whole was great and we loved the staff, just with anywhere you go, the people are the ones who make or break a place and they were very humble and sweet!
They are giving their best and we can't thank them enough for all they go through seeing us at our worst!
Vending machines suck though, would recommend updating to more healthier options but not a big deal. Stores are close by.
Be smart and plan ahead to make your stay comfortable here. They have the basics and wifi, the rest is on you my friend!
Be humble and polite with the staff, they will return it 10 fold!
There was a tech named Monica, who was very nice👌but..our RN was rude but got the job done (it was 5pm..so I don't blame here) they are taking care of my grandfather now, and everything is ok so far.
Took car of my moms eye surgery really nice Thank you
Used the surgery center today for the first time. The staff were extremely nice and did everything to help me to relax and not worry about my procedure