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feedback about Presence Covenant Medical Center
My father in law passed a year ago last November. After 10 hour ln ER and us raising H and finding the right person to talk to. After 3 days and the insurance ran the wanted him out. He was in pain and then passed after he was kicked out of hospital
Now my son has been in ER twice in 1 weekfor kidney stones. To get anything done is terrible the staff are at worthless ( it will be okay honey) how do you spell pain. ERs are usually busy but not here. Only patient. Help use.
My wife and I would highly recommend OSF. We've had three babies delivered here and are very impressed with the care we've received. I admit to some partiality in this judgment but Dr. Susan Cooper/ Morphew is the best OB GYN Dr you will ever find. Her care and knowledge is superior in every way. She is very gracious, courteous, personal and yet very professional. We also have high respect for the nurses here. One of our three babies was stillborn and we are very very grateful to the staff here at OSF for the way they helped us through that experience and for their overall care and service. Thank you Dr Cooper and the rest of you at OSF!
Had to visit the ER while on a road trip vacation with family due to uncontrollable neck and shoulder pain. Always hate going to hospitals especially when you're so far from home, but were pleasantly surprised by our experience. The staff were fantastic and we were seen by a nurse and a doctor right away. The facility was clean and the staff were very professional. They worked with me even though I didn't have a hard copy of my insurance card. Very appreciative of the care we received and would highly recommend this ER.
My 73 year old mother had to go to the ER for extremely high and unstable blood pressure. This was her second time in this ER within the same month. The first visit, her care was good and the ER Dr. was very thorough, caring and concerned. This most recent visit was NOT so good. The Dr. In the ER, a Dr. Frederick Burke, was extremely rude and dismissive of her symptoms. He would not listen to the instructions she was given by her Cardiologist and gave her and my father false information regarding her heart health. He kept interrupting and talking over both of them and then proceeded to ask them multiple times if they understood what he was saying as if they were the problem. When her blood pressure and pulse spiked a nurse was concerned and went to get Dr. Burke who continued to dismiss her symptoms and sent her home. There was no attempt to monitor her heart or run any other tests. He indicated that blood pressure fluctuates constantly and none of this was a concern. Needless to say, the phone call to the cardiologat today confirmed Dr. Burke is no heart specialist. He should either go back to school or open his mind to the fact that he may not know everything there is to know about the human body. Thank the Lord that her blood pressure dropped and didn't continue to spike because this could have resulted in a major heart attack. The level of care here was below poor. The only reason there is ONE star is to enable me to write a review. They deserve ZERO stars. More specifically, Dr. Burke deserves the poor rating.
The worst experience ever, twice, with kidney stone; the nurse Laura takes forever to do anything, about half an hour to put the IV and the second time she splashed blood all over my husband bed . They are extremely slow and it looks that the patient is another number, it is not treated as a human being.