Progress West Hospital
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Address

2 PROGRESS POINT PKWY, O FALLON, MO 63368 USA

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Phone

(636) 344-1000

Emergency service available

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Consumer feedback about Progress West Hospital

Progress West Hospital
Reviewed from Google

2.6 out of 5 stars

Sharon Bax
Sharon Bax

5 out of 5 stars

posted 3 months ago

I was extremely impressed with the maternity ward of this hospital! I have birth to my son in 2016 and absolutely loved the one on one attention I received from the nurses, especially Kathleen. I feel like this hospital is a hidden gem- it's newer and smaller than other hospitals in the area, so I felt like I was the only one there getting all the attention (actually when we first arrived, I was the only one there!) Every nurse was extremely accommodating and knowledgeable. They have amazing lactation consultants, but when they weren't available, the nurses all knew exactly what to do to help a new mom figure it all out. Our room was huge and very comfortably fit our whole family when they came to visit. Free meals and good food. I just have nothing but great things to say about this place!

Nick Travers
Nick Travers

5 out of 5 stars

posted 4 months ago

This is the best emergency room in the area. I’ve been to this emergency room three times, and all three times have been great experiences under the circumstances. If there’s a lot going on, sure you might wait longer than you’d like to, but that’s not in their control. The front staff is caring and efficient. The nurses and technicians are understanding and listen to what you have to say. The doctors care about helping you. I’ve had all different staff each time I’ve been and still had the same experience, and to me that says a lot about this facility. I see the negative reviews, but I have never had a bad experience. I strongly recommend this emergency room.

Ashley Gilbert
Ashley Gilbert

5 out of 5 stars

posted 3 weeks ago

Pretty impressed. During my visit they had 3 emergant people come in. (Not that mine was not however they were worse). Still was in and out within 6 hours with many test ran. Felt confident that what they diagnosed me with was correct. On top of that they apologized for the wait many times which is something no er has ever done.

John Lane
John Lane

1 out of 5 stars

posted 2 weeks ago

Extremely incompetent Doctors in this ER. Took my son in 2 times in 3 days. He had 105 fever the 2nd time. We asked for Mono test because he had Mono the year before and the symptoms seemed similar. They never did one. They didn't do anything. They sent him home both times and called it a Virus. Took him to his Primary care Doc and he suspected, tested and diagnosed Mono. After insurance we had to pay $3,000.00 out of pocket for 2 completely incompetent Doctors. In the mean time my son couldn't even swallow water because his throat was swollen so bad. A simple script of prednisone would have solved this issue.

Elizabeth Tappmeyer
Elizabeth Tappmeyer

4 out of 5 stars

posted 3 months ago

I was here for 3 days, then out for one, then in for another three. The second round included surgery. Everyone was extremely nice! They are obviously packed but the nurses and doctors are doing the best they can! Their food is wonderful and everything is clean! If you have to go to the hospital, I'd go to this one!