Promedica Herrick Hospital
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YOU MAY HAVE TO PAY YOUR ER DOCTOR SEPARATELY. ProMedica doesn't pay all their ER Doctors at Herrick. The hospital may be in network, but some of the ER Doctors aren't. The staff is friendly and the facility is very nice, but they are not competent at diagnosing people correctly. They put me on medication I did not need which had a harsh side effect profile. They definitely need better protocol for diagnosing heart problems, especially in younger people.
Been to the ER here many times. Always had very courteous, prompt service. Staff are some of the most kind, gentle people we've met, and the doctors have listened and given very helpful and professional assistance without hassle or unnecessary testing. Can get in + out of here much faster than a walk-in clinic, with far better care. We drive extra distance to get to this facility because it's worth it for the prompt service and level of care we receive.
At herrick hospital right now. Waited in the waiting room for an hour. Finally got into a room and still here waiting to see a doctor haven't even seen a nurse it's been another hour and a half still nothing! I'm in so much pain and they don't care! Just standing around talking! Wouldn't recommend this place unless you want to wait 3-4 hours! Just as bad as bixby!! Never have I ever had a horrible experience then I have today with herrick hospital.
My boyfriend and I went in the other night because there were no urgent care clinics open and we believed he had strep throat and we wanted to be able to get him antibiotics for it. We came in about 9:45, the waiting room was empty the entire time we were there, and we didn't get brought back until almost 11. We got the throat swabs, and got the results back. After someone grabbed our insurance information we were just ready to go home, so I went out to the desk, stood their for about two minutes until one of the nurses who was sitting there with another RN on the computer looking at Groupon asked what I needed. Once she noticed me she said "oh I have your discharge papers" they were all ready to go but she was obviously taking her time to get them to us.
All I know is that, the visit could have been about 30 min to an hour but it was more like 3 and a half hours. Even though we weren't an emergency to get in and out, they should've still treated it like one. I do not recommend Herrick Hospital.
I have never had a good experience at Herrick Or Bixby Medical center. In May of 2011 it took Herrick over 8hrs to figure out that I had Appendicitis. Then the general surgeon would not even come to Herrick to operate because he didn't like Herrick. I had to be transported by ambulance at around 5:30 a.m. to Bixby Medical Center in Adrian, Michigan. Once I was there the surgeon didn't get there until almost 7a.m. so they left me on the gurney in the basement hallway where the surgeon washed and prepped my abdomen for surgery. Then he put on his shoe coverings, gloves, gown, and hair net. I was told that my appendix burst just after Dr. Girardi cut me open. I was very sick after the surgery where my "Nightmare" experience continued. I was cut open from above my navel to about 1 inch below my c-section scar and that caused an umbilical hernia which did not get fixed. Plus so many other things i don't have room to write on here!