Providence St Mary Medical Center
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feedback about Providence St Mary Medical Center
I couldn’t have asked for a more kind and caring staff than what I had when I was in the emergency room. It was Thanksgiving and when others were at home with family the nurses and doctors technicians and staff were there to help others. The admission person was so caring. Rachel the ultrasound tech, Liz the nurse, the doctor (his name alludes me at the moment) the student nurse were all amazing, kind and thoughtful.
The receptionist and most of the nurses where friendly at the ER, but when I got in the back the Doctors treated me like scum. One in particular, Dr. Parks. Talked down to me and made me feel stupid for a mistake I know i've done, his job is to treat not lecture. Listening to this poor man's Patrick Dempsey belittle and mock me to his posse of slack draw troglodytes kinda made me want to repeat that dumb mistake that put me in there. Then they gave me a referral to a Orthopedic surgeon to get my hand fixed. Turns out that referral isn't too who I was supposed to see, and now doesn't sound like they want to see me because of that. There's a lot more to this story. Bottomline is you're better off staying home when something is ailing you then coming here, after visiting here twice and getting two non fitting casses, I can only surmise they genuinely do no care.
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I can't say enough about the exceptional care I have received here. More than just medicine compassion and encouragement. Thank you to my 4th floor ream of angles.
ER needs more staff and less chatting, dirty place, the wait time ... It does not matter what time of the day you end up here, usually does not matter if its full of patients or not they make you wait no less than 1 hour 45 minutes poor triage staff take the beatings because other staff cant stay focused and keep the line going . I think after so many years in needing the ER IN WALLA WALLA I learned our lesson going elsewhere for now on . how they are open and operating is beyond me.