Provident Hospital of Chicago

Came for a colonoscopy that 7 hours. This hospital, in out patient ,floor 3 ,room 3020,was the worst service I've seen yet! We were 3rd to arrive and last to leave. The staff left before we did and gave us so much false information it was ridiculous. I would avoid this horrible place for small procedures. Staff was loud and rude as well, and called police when the same treatment was given to them. If someone is rite when they tell u about yourself nurse,be quiet ,take it and do better. The arguement I witnessed today between the nurse and customer was unnecessary, very unpleasant and could have been avoided. Will never come back if I can help it. I hope the service gets better,life is to short.

I call to make appointment, first I waited on the line for at 7 minutes than when someone picked up the phone their wasn’t any kind of greeting just what you want. Then when I thought a person was going to talk to a live person a recording gave me another number to dial and something else with no repeat and hung up. Bad operator Bad customers service.

I gave birth to all three of my kids at this hospital and I had a lovely experience each time. I had my own room, but back when I had my kids they made you pay to watch tv lol. But I’m glad I chose this hospital to have all three of my beautiful daughters at.

I love going there because you can watch tv. The only thing that I hate is that I have to sit there all day until they decide to call you. Even though they sitting around and they are not doing anything but sitting there ant doing nother

Brilliant ! As a visitor to Chicago with a relatively minor emergency, I could not have felt more welcomed. Every member of staff who helped me or who simply walked by me was focused on giving and caring. With humour !!! - it reminded me of the story of the NASA janitor whose job was ‘to put people on the moon’ ! In The Provident, everybody was working to help every patient feel comfortable and to recover. Thank you, the team at The Provident. Rhydian