Beware of Kathryn Trowell, the social worker. Ask for a different one!!! We had a tragedy happen with my young daughter. The way Kathryn delivered the bad news was unprofessional, she had a smile, kept smiling like it was no big deal, and was belitteling my older daughter and I. She didn't even provide translation. She caused my older daughter and I to cry. I don't know how someone can be so cruel and represent Rideout like that. She had no sympathy nor compassion! When she was confronted about the way she was treating us, she left and didn't offer any apologies.
Riteout hospital is such a bad hospital my freind just had her baby there and they didnt help. She was so tired wouldnt even take the baby to the nursery she she can rest. She busted a stitch from having a c section now shes back couse they didnt di there job the right way and the staff dont care about anyinr there rite out is the wirst hospital
Terrible experience. Forced to Stand in line at ER with a burst appendix. Staff was distracted and generally seemed disinterested. The whole experience left me doubting that I would get quality treatment so I left and had the surgery at another regional hospital. My bill for standing in line for 35 minutes and talking to staff for 10 minutes $1,800
I suffered a heart attack just two month after moving back to the Yuba-Sutter area. I initially went to urgent care and was transferred by ambulance to Rideout Hospital. I received very good care from the time I walked in to urgent care to the time of my discharge from the hospital.
The time spent in the ER before admittance to a room was a bit excessive but nonetheless, the care was exceptional. While being away from this area for 17 yrs and having no knowledge of doctors or caregivers in this area, I believe I was assigned one of the best surgeons for my bypass surgery. I feel the ICU staff gave their best and most professional care while at the same time, were very personable. Once moved to the cardiac ward, the care was very good.
Even follow up with my surgeon and cardiologist have shown they pay attention to the patient’s input as well as discernment of their medical expertise, and experience. Thank You for saving my life!
Came to the ER this evening with my mother in law and the staff here is so horrible to the people here waiting. Not even acknowledging anyone or treating them with respect.