Rio Grande Regional Hospital
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feedback about Rio Grande Regional Hospital
They have awesome cefeteria food would very much recommend the red potatoes. I didn't come here for medical care but it is a good place the prices are great and the food is delicious.
This place is just horrible, my wife and I are winter Texans, shortly after arriving in the valley my wife fell and broke her hip she was brought in by ambulance to emergency I road in with her our neighbor following in case I needed a ride home to which I did, my neighbor was waiting in the lobby when the security guard told her she would have to leave that she couldn't wait there she tried to explain why she was there but was still told to leave! My wife had surgery by Dr. Lago who was great! Later she was transferred to the Heights of Alamo nursing home for rehab. My wife and the nursing home tried several times to get her records and x-rays because we would be heading back to Michigan to finish her healing with her physician. We have made many calls and request signing papers they said had to be signed but still no records!!! So now I have had to hire an attorney to get them for us!
I am truly grateful to the doctors and nurses for taking care of my dad and saving his life. However, the security (George) is RUDE and DISRESPECTFUL!!! He walked into my father's room and demanded our visitors passes and demanded we leave immediately! Visiting hours had just ended. This man lacks tact and empathy for working at a hospital where people are hurting and grieving their loved ones. Total abuse of his position as a security. Sir, you need to go back to training or get another job. Rio Grande Regional and its staff is a good hospital but the security not so much. Very disappointed...
My 2 month old is in the children's medical center and iv been in this room for 2 days and i noticed ants on the wall and near the sink they are small red ones I told the nurse they said they will get someone to look at it day 3 there are more and I found 3 on her crib and on her bib I complained again so they move me to a new room I didn't see any then I noticed 1 on the wall I killed it then a few hours later there is a line on the wall coming out from the cracks I told the nurse and they said all the rooms are full and no one else has complained so now worrying about my daughter now I have to worry about ants and making sure there not in her bed or near her bottles very angry
Worst hospital ever..
Your love one will die there, nurses take there sweet time answering the nurse bell.
There all eating and laughing while aré very sick. They need to stop hiring lazy nurses.
Asians, and Filipinos, are hard caring people.
Floor supervisors are a real joke, the need a 101 class in people caring skills.
I was visiting my mother, for 3 hours this patient was yelling in pain.i felt sorry for him so I went to the nurses station where the Sup was laughing on a personal phone call.
I told her that patients was in a lot of pain...
I was stunned when she told me
Oh yes , he toes that all day. He will get tired and fall asleep.
OMG I’m lost with words to describe their service.