Roger Williams Medical Center

Deplorable treatment! Deserves 0 stars. I brought my brother to the Roger Williams ER based on their boasting on their website that they were the only Level IV detox in RI. This means they can handle detoxing those with other serious medical conditions. He has an opioid addiction. However he is NOT a recreational drug addict. He became addicted after a painful cancer surgery and radiation treatment The pain management center is responsible for his addiction and their existence as drug dispensaries is criminal but that's not what I'm writing about here. The way Roger Williams ER treated him was HEARTBREAKING, NEGLIGENT and INEXCUSABLE. After a 6.5 hour ER wait he was taken into the detox evaluation area where blood and urine were to be taken and a social worker assessment was to take place. He was extremely sick; dehydrated, shaking and lethargic from trying to detox himself. His condition was further complicated by severe emphysema. They took his belongings and he couldn't call anyone. They put in an IV and took blood BUT didn't bother to use the IV to give him fluids for dehydration. His skin was visibly dry and wrinkled from days of severe diarrhea. They lost his urine sample so that important test was never done. An addict in a blind rage off the street was put in with him. He got to witness this guy's near death experience, thrashing and screaming in all it's horror. After ignoring my brother for two hours (including a request for a drink of water) they said there weren't any beds, he didn't meet the criteria and he was sent back to the waiting room. An opportunity to help a very sick person who was a productive member of society for decades was thrown away and a recreational heroin addict got to stay. This morning as one of the 15 beds in their detox becomes available, I'm willing to bet this guy gets it. So that's the criteria.

Brilliant Cancer Team in every way.
I can't say enough great things about them. I am very confident in them and have another surgery. All the rooms are private. The nurses and all the staff at Roger Williams Hosp are awesome.so much respect for all of them.

Worse HOSPITAL ever. They don’t give af about anyone at any given time I go to this hospital for myself or family the nurses are always literally sitting their on their phones showing their co workers pictures in their phones. But on the good side the PA Jarred Burr is AMAZING he is very attentive to his patients and he does the nurses job and still gets everyone out and helped

I sat in my own feces in the emergency room because I could not get anyone to help me for over a half hour. It was I will be right with you.
I had surgery there and did not regain consciousness for hours because of the anesthesia I was given. I would never go there again nor would I recommend them to anyone. It's too bad because the nurses are great.

Best hospital I’ve been to in RI! The staff was so kind and helped with requests extremely fast. I was in soooo much pain and they were so delicate with me and some told me stories to distract the pain and help me. The minute I got there I was taken into the room which was amazing, never has that happened to me at any other emergency room.