One person can ruin your whole view of a place no matter how good everyone else MIGHT be, and I’ll guarantee you she will do it. Jori Watson is trash, at best. It’s unbelievable she has a job at a hospital. Pathetic!

If you've been here then you already know. I do not recommend this place at all. I know Lubbock is far but just trust me and go there instead. The receptionist is nice and professional but I cannot say the same for the others.

I went in to the ER with severe tonsillitis and the nurse had me out of the waiting room and in a bed with swabs and temp taken in under 10 minutes. She was super nice and sweet and Dr. Hochhauser was just as amazing. He explained a few of the different treatments I could get to reduce the inflammation and pain I was having. He prescribed me a different antibiotic when I told him the ones I've been taking weren't helping. It's been about 20 hours since my visit and I already feel insanely better and I am now able to eat and drink again without pain. Thank you so much!!!

I had to make a trip to the ER. The nurse was very helpful and friendly. The doctor was rude and disrespectful. He made me feel like I was wasting his time. I went to the ER because I felt the need to go. I'm not the tpye to run to the doctor for every little thing. Thumbs down for the doctor.

My daughter is attending Eastern NM University there in Portales. She neglected to eat breakfast one morning and had a fainting spell. University clinic sent her to the ER at Roosevelt and they must have seen a young, unattended, female college student coming from a mile away and they WHACKED us. They did every procedure in the book and then, even though they are in-network with our insurance, the "network discount" was a puny 10%.

The estimated in-network cost for similar procedures at hospitals in Clovis or Hobbs is only a fraction of what Roosevelt is charging.

All I have to say is don't have an emergency anywhere near Portales, NM.