Sacred Heart Medical Center - Riverbend

Address

3333 RIVERBEND DRIVE, SPRINGFIELD, OR 97477 USA

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Phone

(541) 222-7300
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Emergency service available

3333 RIVERBEND DRIVE, SPRINGFIELD, OR 97477 USA

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Consumer feedback about Sacred Heart Medical Center - Riverbend

Marra B
Marra B

5 out of 5 stars

posted 1 week ago

This is a fantastic hospital. Everything from the receptionist to the nurses was exceptional. The nurses were so incredibly kind. I went in for surgery and being far from home and with no family in the area AND being an incredibly anxious person when it came to hospital and doctors, the staff went out of their way to ensure my comfort and peace of mind. Going in for an emergency surgery and my first surgery was as pleasant as it could have been thanks to the beautiful kind individuals who work tirelessly day in and day out.
Truly appreciate you guys.

Audrey Osborne
Audrey Osborne

1 out of 5 stars

posted 1 week ago

I would give a rating of a zero. I have been sent to the emergency room to get seen for 490 blood sugar by my Doctor. This is something my Doctor cant do in her office. I've been waiting 3 1/2 hours already. If a doctor has sent you to the emergency room you should be seen As soon as possible. I don't want to be here and only staying because my Doctor asked me to. Having the nurses laugh and giggle while your waiting is disrespectful and rude to the patients. we are not feeling good and need to be seen but not important enough to be seen. They are rude I can be treated like this by other people not nurses that are questionable supposed to be taking care of you. If anything happens to me for sitting around in a lobby. I will sue!!!!

Terri l stroda
Terri l stroda

1 out of 5 stars

posted 3 days ago

After 3 days of being unable to walk, I finally went to ER, I explained I was unable to sit or walk, the pain was unbearable. I was left in a wheelchair in waiting room for hours while nurses were gossiping and laughing about other nurses and staff, while I sat crying. I begged for help saying I could not stand it. I was treated horribly. When I was finally taken to a room, I was left alone, I asked multiple times for help to get assistance to get help to get in a bed and was ignored. When results of MRI came back, a nurse brought, and told me I could leave, no Dr came. They told me my brain scans were fine, and I was fine to walk out.... yes, brain scans, they gave me someone else’s MRI scans and gave mine to someone else. It took awhile to get mine back, by then, they were completely ignoring me. Last time I went to ER. My conversation with records dept was just as good. They were rude, and argumentative.

Shelley Rochambeau
Shelley Rochambeau

1 out of 5 stars

posted 1 week ago

Worst nursing services in the ER I have EVER seen in my 27 years of nursing as an RN. Nonempathetic, rude and callous, and performing below State of Oregon nursing standards. Go up the road to the Salem hospital where they have received nursing accolades for their nursing services that Sacred Heart has NEVER been able to receive. TRUST ME- avoid if possible.

K. V.
K. V.

1 out of 5 stars

posted 1 week ago

I despise this hospital. The worst most trashy staff. The nurses are so rude. The doctors are incompetent. It’s understaffed. There is no communication. I have spent a lot of time here because my mother has cancer and we have to stick with Riverbend for some reason and every time we have the worst experience. They have misdiagnosed her several times. Once they almost killed her and she had to be life flighted up to Portland. Now OHSU is an amazing hospital and you know your loved one is in good hands. At Riverbend you feel like you have to watch them because the nurses aren’t doing their job. Hate RiverBend.
Oh and may I add that we have had to come to the ER several times, and we have literally sat there for 24 hours!!

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