Saint Lukes Northland Hospital
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feedback about Saint Lukes Northland Hospital
So far we've had no issues with Dr. Sloan for our OBGYN appointments. He's very down to earth and nice. There newly renovated office space is nice. We normally don't have to wait to long for our appointment. They are pretty good at letting everyone know if he's running behind.
I can tell you that I appreciate the scheduler Nan. She has always been Very helpful to me. When I call to schedule an appointment. If Nan doesn't receive my call. I ask to speak to her. She displays kindness and is caring. She is Awesome!
Went to er august 13 very unprofessional health care and the most arrogant er dr. Was there 5 hrs. saw him once nurse came in rushed me out with the explination no hernia no stones must be a virus. Long story short 2 weeks later same symptoms went to NORTH KANSAS CITY HOSPITAL had a heart attack. My opinion st luke's er dr. does not deserve the title of doctor will never go to st. luke's again
The call taker named "Nan' was very rude when I called needing a question answered about a prescription that was called in by my nurse. I wanted to be sure it would not interfere with another drug. She transferred my call to a voicemail that would not be returning calls the same day and when I called back she told me " what do you want me to do, I have other calls to take" . She had zero empathy or compassion and then sent me to the "head nurse" where I left a message that was never returned. Horrible customer care!!!
Went ER due to difficulty breathing. Stated it felt like an elephant sitting on my chest when I laid down. I also had swollen ankles. Kept mentioning I was a type 2 diabetic. She ordered a breathing treatment??? She gave me steroids and I knew nothing about diabetes and steroids. I end up at 398 the next morning. I saw my regular doctor and she could not believe they gave me steroids. It end up that I have Heart Failure and nothing can be done. My diabetes meds were doubled and I have to take another medication due to gross negligence by ER doctor.