Salem Va Medical Center
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feedback about Salem Va Medical Center
This place is wonderful. My father was admitted and they are taking great care of him. The staff are very pleasant. They know how to take care of our veterans.
Its impossible to contact the orthopedic clinic and since they are the only ones who can change an appointment with them. You might get put down as a no show even though you called them several times in advance.
Update** so grateful I was contacted and reassured that the clinic will reach out to me. This appointment was very important to me and the situation was initially very frustrating for me since I spent a straight hour getting a hold of people just to be transferred and have no one pick up. However like I said I am very grateful the hospital has contacted me directly in attempt to resolve this problem without me driving almost 2 hours 1 way just to reschedule.
This place dose not care about it's veterans. My husband has been let down by the VA several times so I put him on my insurance,but he still always tries to use the Va when he can which never works out for example he went there twice for a lump under his arm, they finally set him up with a surgeon to have it removed the day of his surgery the doctor told him she could not remove it because it may be cancer he needed a biopsy well the dermatologist calls and says he can't get him in for over a month and a half to get the biopsy. So basically the VA is saying in a not so direct way is, " we will get to you when we get to you regardless of how your health is affected." My husband is a combat vet he paid his due to have free good health care but yet I still had to put him on my insurance so he can get the proper treatment he needs. I feel sorry for all the other vets that do not have any other choice but to use the VA.
Well I have to give the staff, doctors, technicians, janitors, specialists, and case management an outstanding review for there efforts in sustaining such precise beauty and accuracy on information. Only down falls I feel the VA organization faces every day are these 3rd party programs that talk bad about the VA system and minipulate and trick the Veteran that there organizations better when really there far worse
I was told I had to drive over an hour to this hospital only to arrive the day of my appointment and the man in Physical Therapy to tell me that it could have been done in my hometown instead of in Salem. He stated that it got approved almost a week ago and that no one had notified me. I drove over an hour each way, called out of work, didn’t receive any therapy and wasted my time and gas. This was not the only time I have been treated like this by the VA. Complete incompetence on everyone’s part. I would give this no stars if I had the option.