Samaritan Albany General Hospital
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feedback about Samaritan Albany General Hospital
Comung from someone who rated this a one star in the past this is a big improvement here! In the past I had really bad experiences here due to the Nurse's and one specific doctor who was there. The Nurse's had no life in them and didn't seem like they cared to make sure you were okay. With the doctor it was just like he wanted to rush you out as soon as he could. But today I waited a few hours to get in cause it was decently busy but the staff were great to me this time. The receptionists had smiles and were very imformative the nurse's were sweet and genuinely seemed like they cared for you one to be specific is I think her name was Leigha. She was super cool, made the environment a much happier place than it normally is. She was very informative and smart, definitely knew what she was doing. The doctor there was very helpful, he noticed the pain I was in and was there every step of the way to make sure it was better and I was informed. And on top of it the guy who ran my CAT scan was super cool, he held a conversation with me like a normal person not like a robot like they all used to talk to me here. Thank you guys for your hard work I hope you keep up your hard work and everyone cut Leigha some slack she be working real hard for everyone and she needs some appreciation!
If I could give zero stars, I absolutely would. The "care" I received was even more traumatizing to me than the injuries that brought me to the ER.
Registration nurse was very rude. Extremely judgmental and didn’t make me feel like I was in a safe place. Very disappointed in the quality of this hospital. Do not recommend.
No one wants to stay in the hospital but I wouldn't pick any other hospital to be admitted to 4 times in the past 6 months. The nurses, CNA's, doctors, housekeeping staff, dietary staff, CT staff, radiology staff, and the countless other staff members that keep things running smoothly are simply amazing! Shout out to a few....RN Dave, RN Shelley, RN Holly and Dr. Kennedy! You all have helped me in so many ways! Thank you ALL for everything!
The ER is very weak at compassion or empathy. A rude nurse named Corinne treated us badly. We will never return.