San Francisco VA Medical Center

The VA is always a mixed experience. Half the staff was incredible the other half almost horrendous. The help at the info desk was phenomenal from several people. Cafeteria was fine. The exchange on the other hand didn't carry basic phone chargers for those who might be staying for extended periods. Yet they had many overly complex battery chargers and other devices that didn't serve that purpose and would not be purchased through an exchange out of a hospital. Then in all but words it was insinuated that I was stealing products while reading technical information off the packaging. The Radiology staff was utterly useless and passed off there responsibilities on to the patient. The day shift ER intake employee was very helpful, the night shift was rude and controlling in a situation she had no information about. One triage nurse was nice, while his counterpart was rude and she couldn't have been less helpful. The attending doctor, Dr. K T was a godsend. Had she not been on duty I might not have received the care I needed that long, long stay at the ER. There is much more I could add if VA staff wants to contact me but is too sensitive and irrelevant here.

My experience here is mixed. Most of the time I am happy with the services here, but once in a while I do receive bad service. However, as for VA medical center, this one is already the good one. So here I gave 5 stars. Keep up the good work!

The VA treats my Dad like a King. Everyone is wonderful even to me.

Free flu vac at Walgreens with your Dr lic and VA card, low dose not high dose. Don't wait till 28 Sept every year. Sooner the better!

So...the reception windows in the emergency room have the oddest, most awkward set up. You have to either be on your knees or crook your neck down to communicate your needs as a patient through this little square of an open space window. Apparently this is a new design?