Sartori Memorial Hospital

Address

515 COLLEGE STREET, CEDAR FALLS, IA 50613 USA

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Phone

(319) 268-3000
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515 COLLEGE STREET, CEDAR FALLS, IA 50613 USA

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Consumer feedback about Sartori Memorial Hospital

Marie
Marie

5 out of 5 stars

posted 1 month ago

Most of the staff are very friendly and caring. Ive been to the er multiple times as well as getting regular blood draws at the lab and have always had fabulous service!

Mary Ingalls
Mary Ingalls

1 out of 5 stars

posted 2 months ago

Absolutely awful. My son had blood drawn and there was someone's urine sample was sitting In the same room. the person's name on it was clearly noticable and big violation to that person's privacy. Who the hell wants to get blood drawn next to a cup of urine?

I've been to Allen many times and have never seen a problem like this

Valerie Sondag
Valerie Sondag

1 out of 5 stars

posted 9 months ago

We were over billed twice and when we inquired about the discrepancy between what we were told we would owe and what we were billed we were told we had to pay what the bill showed. We ended up paying over $1900 after they told us that they would turn it over to a collection agency if we did not pay. Our insurance says we should have paid only $800. Months later and many phone calls to insurance and the billing department and we are getting no where. The insurance has paid their share, but there is always a different excuse why they are not refunding our money. We have never had this problem with medical billing anywhere else.

James Krall
James Krall

1 out of 5 stars

posted 8 months ago

Was brought in here via the ambulance and have spent over 3 hours combined over the course of 3 days trying to get a doctor's note and information on my stay. I get re-directed every time and still don't have a doctor's note.

Jackie Nelson
Jackie Nelson

1 out of 5 stars

posted 11 months ago

Billing system is the WORST!!! I have payment plan set up online and we consistently get PAST DUE notices and threats to send us to collection. I'd give them zero stars if it was an option.