Sebastian River Medical Center
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Address

13695 US HWY 1, SEBASTIAN, FL 32978 USA

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Phone

(772) 589-3187

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Consumer feedback about Sebastian River Medical Center

Pauline Shima
Pauline Shima

1 out of 5 stars

posted 1 week ago

If I could give less than 1 star I would. My Mom is currently in there and I have never seen nurses with less compassion. Hospital food is, of course, notoriously bad but wow! The food they gave her was vile! The yellow rice was dry, the chicken(I think that's what it was) looked like dried out rubber and the broccoli not only stunk but it looked barely cooked and brown around the edges!
Another patient was trying to get assistance with their 'help' alarm and one of the nurses actually said 'I'm over this!' Wow! These people are there because they are suffering and SHE was 'over it?!'
If my Mom was able to be moved, I would get her out of there in a heartbeat!
If you can avoid this hospital, please do so!

J Flow
J Flow

3 out of 5 stars

posted 1 month ago

The doctors and nurses on my visit were great. The only complaint I have is the condition and cleanliness of the ER department. There was trash from previous patient visits on the floors and the restroom was dirty! In a facility where germs should be of high concern, it would have been reassuring to see some evidence of housecleaning coming through on regular sweeps and keeping up. Maybe my bill will show a deduction for lack of sanitary conditions?!?

Sandra Clemmer
Sandra Clemmer

5 out of 5 stars

posted 3 days ago

Words do not express how wonderful my experience in ER was. I came due to terrible and mysterious pain. Everyone worked to make me as comfortable as possible, and monitored and tested the possibilities. Eventually the pain struck and the staff administered medication to help alleviate the pain, which it did. I could not have been in a better place to be helped. Many thanks to everyone there, they are the best.

Klaus S
Klaus S

5 out of 5 stars

posted 2 months ago

My wife and I escaped from IRM Hospital in Vero Beach because they did nothing to help her in the ER.
We escaped to Sebastian Hospital and were treated in a very professional way. It took a long time for a doctor to arrive but they did not want to do with my wife all that IRM wanted to do BECAUSE THEY THOUGHT IT NOT NECESSARY AND WE AGREED. Thanks to you for releasing her one day later!

heiditaylor123
heiditaylor123

1 out of 5 stars

posted 2 months ago

My mom and I took my 84 year old Dad to the ER this morning. He was literally bleeding from the penis. He has a lot of other medical conditions which complicate and skew his symptoms. He also is a prostrate cancer patient.
Dr Fernandez came in our room and does not say hello or introduce himself. He asks what the reason for our visit. We tell him that the patient is bleeding from the penis, try to give him a little background etc... he looks at us and says, “can you show me?” Like he has no idea where it’s located. My mom just looked at him and said his penis???? He said oh you can’t show me because it’s his penis??? Like my mother had never seen it ..... After testing, he comes in and says he has an infection we are sending you home with a Foley catheter. Neither my mom or myself have ever had to take care of one. The nurse came back in to get him ready to be discharged. She started explaining about the catheter which we had a lot of questions about. Nurse said she will check and see if he really needs it to go home. Dr Fernandez comes back in and says if we go home without it we will be back in there tonight for the same problem and sounds like we need a nursing home. I clarified, no we need a nurse at home.... not a nursing home. So Mom and I said ok.... we’ll figure it out, maybe call for home health to come check on it... Dr leaves and nurse comes back in. Again we are asking questions about it and she is explaining some but at the same time she removed the catheter! She said the Dr told her to remove it. I do not care that he is a Dr but he is rude and condescending and I will never allow anyone in my family to be seen by him again. We had a similar visit with him about a year ago, he said he could admit him but if he did we would end up with a referral to a nursing home. We do not want to put him in a nursing home.... I don’t know why he is so hell bent on putting him in one and if he is not, why would he try to make us feel like we aren’t doing a good job trying to take care of him. Mom and I work really hard to take care of him and do not need discouragement from a ER dr.... all his other Drs encourage us. Also he prescribed him an antibiotic and another medication. I called his urologist oncologist when we left the ER and they said don’t give him the 2nd medication and they are arranging for a nurse to come tomorrow to put in another catheter. On another note, we go to this hospital monthly for my Dads infusion treatments and all of the outpatient staff are wonderful..... this Dr in the ER has totally turned me against this struggling hospital. They need to get a more professional Dr in there... our experience today was awful. My dad just kept apologizing to us, that is not how this should be!!!!!
We found out tonight that the antibiotic he prescribed him should never be given to a patient which the neurological disorder he has (which is in his records at the hospital- that is what his monthly infusion treatments are for) so 2 bad calls on prescriptions!!! They also sent him home in a hospital johnny with poop on it instead of helping him into his own clothes.....