Southwestern Medical Center

I took my mother to the ER and we waited for 1 hr and 55 mins for vitals, 2 hrs and 45 mins for paperwork and then to be sent back to the waiting area again because there aren’t any rooms available. This is supposed to be an emergency room. I can understand how the nurses and the front desk can be overworked but I would like staff to not take there sweet good old time. If the patients are possibly having a horrible day because of being sick, a smile doesn’t hurt.

It took two hours to get any medical attention; another three hours for any results that were taken after the first past two hours. I constantly reminded the Nurse to use gloves before, during, and upon inserting any needles on my wife. The lack of attention, from my view the lack medical care was piss poor. Also, they wanted me and my wife to sign medical disclosures and their nurses and doctors were not doing novice task for conducting an IV change/ check. I wouldn’t recommend no one to his hospital.

I have had good experiences here. My husband has had many surgeries there. And I had prenatal care as well as I had my son there.

My daughter slipped and fell on icy cement at work, had a severe concussion and the ER dr at Southwest medical accused her of being on drugs and or alcohol, we left went to Comanche County Memorial Hospital, where she was ct scanned and diagnosed with a hematoma on her brain from blunt trauma.
That Southwest medical ER doctor, needs to be their new janitor.

Melissa , Kat , Levy , and Heather !!!!! As I have had to visit outpatient admitting a lately . All of you were wonderful to me in person and on phone . This Dept. never gets recognized . Thank You So Much .... Susan Wong