Spectrum Health Pennock
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feedback about Spectrum Health Pennock
I will never step foot in another Spectrum run facility again. I have always used the Urgent Care in Hastings. Always received one bill for services after insurance was paid out. I received my bill in February from Hastings Emergency Physicians, paid it, thought I was good. I received a second bill for the exact same visit from Spectrum today, citing that I owed more money for "clinic services". Since when are there two separate charges for ONE OFFICE?! Spectrum is playing dirty here, and billing my insurance company and myself twice for one visit. I have never refused to pay a bill, always pay them as soon as they come in, and have used the Urgent Care for years, with never an issue. Never a second billing for "clinic services". Since Spectrum took over Pennock, it has become a joke. I will find another urgent care to attend from now on.
Hands down, always the best hospital experience for us, and we've both been to several in our 66 years. Emergency room service is always faster than we could ask for, employees are knowledgable, friendly and helpful. You're not just a number here.
Incompetent Billing staff will ensure that you have issues for years. Don’t step foot in the door of this place.
Had some bloodwork done at the lab. In a 2 week period I am going back for the 3rd time to draw because they “lost” or “forgot” a part of the doctors order. Really should double check things like this so I’m not killing my vein.
i was born here :) thanks guys