Spring Valley Hospital Medical Center

Address

5400 SOUTH RAINBOW BLVD, LAS VEGAS, NV 89118 USA

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Phone

(702) 853-3000
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Emergency service available

5400 SOUTH RAINBOW BLVD, LAS VEGAS, NV 89118 USA

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Consumer feedback about Spring Valley Hospital Medical Center

DealingWith LasVegas
DealingWith LasVegas

1 out of 5 stars

posted 2 weeks ago

HORRIBLE! A day before Christmas Eve I had to visit the ER because my 80 year old psychiatrist closed his practice with no warning leaving me without important medication. Because the holidays were approaching I had to find help. I spoke with doctors at Urgent Care, they said go to the ER. I did. Arriving at the ER, the staff was great, no wait , things were going well, ...until we met the doctor. I was treated by A HORRIBLE uncaring female doctor who without any background on me said, "YOU should NEVER be on this medication!!!" Yet, 5 years ago, Spring Valley Hospital increased my dosage because of an irregular heart beat (of the same medication she was berating me over). After her SPEEDY SPEEDY ANGRY speech, she said, "I will not refill your medication, you are going to get off this, and DON'T THINK YOU CAN COME BACK HERE." My husband and I tried to ask her valid questions about the withdraw, she spoke over us, then a few minutes later answered the same question we were trying to ask. We looked at each other baffled. Doctor was RUDE, very speedy (suspicious) , and uncaring. It's almost February, I'm still going through withdraw and will never go to this hospital again. I have no quality of life, at this time, I can barely talk on some days, and can't work. Thankfully, I have come far enough I can type. Left to "fin for myself" during a holiday season when doctors are hard to find...I'm suffering. I could have gone into cardiac arrest from withdraws = will never go back to this hospital for care!!!!! The dispensary down the street is more caring! HORRIBLE ER DOCTOR.

Mark Mackey
Mark Mackey

1 out of 5 stars

posted 1 month ago

Went to pre register for surgery this morning and a guy named Alex was supposed to be the one to do it. Alex was extremely rude and very unprofessional. He has no business dealing with the public with that attitude. Its bad enough to have to go through surgery without having someone talk to you as being an "annoyance". He was so rude that I will see another surgeon to have my surgery elsewhere and not at Spring Valley. Like they say, first impressions make lasting impressions. Makes me wonder what the rest of the staff is like. I would not trust that hospital now to have surgery or anything done at Spring Valley. One more thing, Alex was very hesitant in giving me the names of his supervisor. I wonder why?

Jennifer Gray
Jennifer Gray

5 out of 5 stars

posted 1 week ago

Nothing but VERY IMPRESSED with my trip in from Pahrump to bring a sick friend to Spring Valley Hospital! Extremely minimal wait time in the ER, and thorough exam & treatment by the doctor that saw her. I would highly recommend your hospital to anyone & everyone. Thank U Spring Valley!!

Shaquian Dillihunt
Shaquian Dillihunt

4 out of 5 stars

posted 3 weeks ago

I just delivered my baby January 24, 2019 staff was very nice. Hospital is clean as far as I know for labor and delivery department. I would recommend this place.

Cody Lewis
Cody Lewis

1 out of 5 stars

posted 1 day ago

Starting to think I’m just being scammed from this place. The care I received was unsatisfactory to say the least. I was lied to by two nurses who said I HAD to take another test in order to be released. The test and reasons they gave me made no sense and I told them no multiple times because it was unnecessary.

Eventually the doctor said I wouldn’t need the test and canceled it. MY RELEASE PAPERWORK EVEN STATES THE TEST WAS CANCELED AND NEVER RAN.

When I received the bill the test was on there for $500 and insurance refused to cover it because like I said it was unnecessary.

Now I’ve asked the hospital three times for itemized bills of my stay and they keep telling me they mailed the forms out. This last time I requested my itemized bill by email and was told they would send it. That was two weeks ago. This originally happened 5 months ago and these people have zero concern for helping you and make it difficult to talk to anyone who actually can help leading me to think I’m just being scammed and they probably over bill people all the time then don’t respond and figure people just pay and don’t look at the itemized bill.

At this point I’m ready to go to the Nevada attorney general and also seek my own legal representation for this.

Unless you’re bleeding out and going to die in the next 15 min avoid this hospital at all costs. The same two nurses thought I was sleeping and sat there insulting other patients and also undermined the doctor on what was being recommended for myself. This place is a madhouse.

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