Springhill Medical Center

Mother arrived at hospital 9/18/19 @ approximately 1300hrs. I tried to ask questions about what was going on and was told a nurse would be in to speak with me later. I waited for over an hour, no one came in. I tried a second time and was told we always have problems with you, you refused service last time. I informed the nurse I never refused anything. The nurse then processed to tell me my mother was being admitted and I should go ahead and go to work. I ask why she was being admitted and she stated didn't I tell you I will send the nurse in to speak with you. My mother stayed in the ER from 1 to 5 without anything to drink when I attempted to ask if she could have water. The said I don't know and walked away. When I asked her name she said her name was nurse Angle. I understand they probably don't enjoy being nurses,however they don't have the right to take there anger out on me. This is the worst service I've ever seen.

Waiting here with my wife for 4 hours in the waiting room. ANGEL in triage is very very RUDE to me. Do not go here. Much better experience at Mobile Infirmary. Staff is very rude here. THEY PLAY TO MUCH.

Went in for bypass and valve replacement. 30 day later had a leak and almost died. Blacked out in my bedroom. When I woke I called 911. Then 2 more open heart surgeries. 3 in 33 days. Sternum cracked open twice. Shopping malpractice attorney now. Anyone have recommendations?

Had a wonderful experience at Springhill Memorial Hospital. My mother was experiencing medical issues, and she was transported by ambulance to Springhill Memorial. Check-in was quick. They put her in a room in the back (as opposed to the curtain area), where we could watch TV as we waited. Yes, it takes awhile in any emergency room, but it was relative quiet and secure. The nurses and doctors were wonderful. In the future, we will always request Springhill Memorial Emergency for our emergency needs. I was more than impressed with the cleanliness and kindness of everyone there. They have their act together!

The hospital's system went down on July 7th. It is still not up. This is also affecting the staff's paychecks. I must say, that with all they are going through, they are still trying to help patients. I think they deserve a little patience. I waited a little longer than normal but they helped me. I appreciate the staff and I am grateful for their help. Thank you to everyone in the ER.