Ssm Health St. Mary's Hospital-Audrain
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feedback about Ssm Health St. Mary's Hospital-Audrain
Tacks on extra hospital service fees, regardless of your reason for visit and if its listed as being covered by your health insurance. Acceptable care, but due to the questionable billing practices by the hospital itself, I feel it deserves the low rating. They are not upfront about the costs prior to visit.
Thought when SSM took over this place it would get better but no luck!! Was in E.R. last night with back pain due from fall. Took the doctor an hour to even come see and then another 40 minutes to do x-rays. He come back in and said "well no broken bones". I ask about getting a C.A.T. scan to check my discs due to the fact I have already had a fusion and my doctor told me my next 2 discs could go at any time. They said no need for one....WHAT?!?!? I'm no doctor but if someone is in that much pain and nothing shows on a x-ray you would think they would investigate more but nope came in gave me another pain shot called me in a script for pain meds and sent me on my way😳 Needless to say I will NEVER be back to this place nor will any of my family/friends. Not even our dog!! BEWARE EVERYONE!!!!
I had two terrible experiences here years ago, including a misdiagnosis that nearly cost my life. I hope the new management has improved the level of care, but it certainly hasn't raised the customer service at all.
i was born here so ima give 5
Ridiculously slow better not be life threatening. Cuz ur dead. No bs . haven't called n since 1 patient n 30 mins of siting n the Er