I will never visit this facility again. I went in to the ER for severe pain in my right arm stemming from an infected incision. The first nurse that I was seen by was wonderful, very nice and pleasant. She listened to why I came in and made me feel comfortable. The second nurse I saw, a male nurse, was extremely rude. He very clearly did not want to be there and lacked any interest or concern of why I came in. when he discharged me he didn't really explain anything. He asked me to sign the paperwork and seemed like he wanted me to get out of there as quickly as possible. The doctor seemed rushed, and like he didn't want to be in the room. He hardly made eye contact with me. They never once took a culture of the infection or drew blood work. He pretty much told me that I have a low pain tolerance and that there was not much they could do for the pain. Pain and pain tolerance are highly subjective and aren't really comparable. Regardless of a low or high pain tolerance that does not negate a patients right to service when they go in to see a doctor.
I was surprised to receive a bill in the mail for $557 for "general ER service". When I called the billing department they informed me that I was charged simply for taking up a room and that even though they didn't provide good service I was still there that night so they couldn't do anything about the bill.
I will literally never go to this hospital again. I will inform anyone and everyone to not visit this facility.
We've had a good experience with nearly every visit. I have never seen unprofessional staff. They are very organized and professional. As long as this continues we will continue to come here for our medical care.
2nd trip to this hospital. Terrible experience with emergency room staff. Pregnant nurse was very rude.
My first trip to this hospital I was treated very well, the doctor was very knowledgeable and very kind even though he was still training. The billing staff was very unaware and did not put in any effort in finding out my insurance info. Billing was very rude and did not seem to be very sure of their duties.
Will not return, I will go to the other 2 hospitals nearby before I would return.
I went to see a doctor for a normal doctor visit. Instead of charging me my normal copay of $20 they billed me for a hospital visit at $150. I called the billing company and they basically told me to go pound sand. I do not recommend going here because they did nothing to help me get this resolved when I called.
This hospital and the clinics here are a joke, they don't seem to care about there patients and are always not listening to them. Worst experience here. If you want crappy medical care go here I have chosen to seek medical attention somewhere else you chose here and there's a good chance you won't be listened to and will be diagnosed wrong. Especially the obgyn and family medicine there the worst.