St Clair Memorial Hospital
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feedback about St Clair Memorial Hospital
We delivered our baby girl here and I have to say I LOVED IT! The whole staff that was involved in our delivery (c-section) was excellent and personal. They took care of me the best way possible. I don't lie when I say I was ready to have another baby the next day because of how great my experience was!
I had an elective procedure, and a private surgeon met me to perform the procedure here. Everyone was great, until after my surgery. The aftercare nurses were disgustingly rude - it was appalling. I was in surgery for hours and the nurse was upset when I asked for Valium and for her help putting on my shoes. When I almost fell over trying to put on my shoes myself, the nurse said “are you f**king kidding me,” and sucked her teeth as she helped me to put on my shoes. As I was leaving, the two nurses were literally pointing at me and laughing. I’m not sure what was so funny about a woman who paid thousands to have elective surgery there. I wouldn’t recommend anyone to get surgery here - their small minded staff have been exposed to little to no diversity.
I went to the ER to be seen for a fall and I'm glad I chose St Clair. I also delivered my son here 8 years ago and that was a wonderful experience.
While the staff at the front desk could have smiled or been friendlier I was checked in right away and taken right back to a room. A nurse came in almost immediately after and was so sweet and listened to my complaints with genuine concern. The X-ray techs brought the equipment to my room to take x-rays from the bed and were also very kind and comforting. I saw two doctors and they were both patient and very nice, the one even came back when I had a few more questions.
5 star for the working staff at the hospital. But 0 star for the customer assistance over the phone. Called multiple times over the last month. Can't get a living soul to even try to pay my bill!
I got bit by a dog in 3 places the staff have been excellent during my stay! Food is pretty decent as well. They have been super friendly and attentive to my needs.Karen, Michel were my nurses and Ram was super friendly as well keep up the good work!