St John's Episcopal Hospital at South Shore

Address

327 BEACH 19TH STREET, FAR ROCKAWAY, NY 11691 USA

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Phone

(718) 869-7000
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Emergency service available

327 BEACH 19TH STREET, FAR ROCKAWAY, NY 11691 USA

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Consumer feedback about St John's Episcopal Hospital at South Shore

JohnB
JohnB

1 out of 5 stars

posted 1 month ago

St John’s Hospital could be the best hospital because the owner is trying his best to make the place great, but the staff does not want the hospital to be advanced; the Staff in general is not receptive to change. Management does not respect nurses, they punish them instead of educating them. Nurses aid don’t feed or change the patients timely and accordingly, they hide not to perform their duties.
Hats down to the owner of the hospital who is going above and beyond to make the hospital a presentable place. Staff usually work short and the supervisors and people responsible for scheduling don’t make the effort to address this problem which affect patient care. Owner, be aware that they don’t provide enough education to the staff during orientation and throughout of the year. Have an open eye on those facts so patients can have better outcome!!!

Tom Power
Tom Power

1 out of 5 stars

posted 1 month ago

If I can give this place 0 stars I would. Just saying how unorganized and uncaring everybody in this place was. A half of handful of people was helpful. Waited 4 hours for us just to get in to the triage for a 2yr old and 6 hours just to have a doctor look at my daughter. If it wasn't for a supervisor to come over and ask us who was here to see the doctor and found out it was for a 2 yr old I believe we will still be in waiting room. And mind you the place was empty. A few people there waiting 3 to be exact. When my daughter finally seen the doctor 6 hours later he was good and helpful. But it is his job but he was nice and caring so was the supervisor. Waiting room staff was loud and joking around like if they was in someone's apt playing cards and drinking. Or chilling on the corner with friends. Very crazy to be like that in a hospital.

Scat Dog
Scat Dog

5 out of 5 stars

posted 1 month ago

Amen, hospital service like back in the days. Remember when the staff cared more about the patients than the check. Arena Harris was refreshing. We felt that it was necessary to mention her by name because my husband and I were treated in the emergency room two days in a row.Me on the first day and my husband the very next day. She introduced herself and asked us if everything was ok, she showed us how to navigate around the hospital, such as directions to the Starbucks now located in the hospital. She also returned to the bedside several times to assure that we were satisfied the hospital and the services that we were given. She was warm and very polite. She went to every patients bedside to make sure that they felt the same. Truly an upgrade in patient care. Thumbs up St Johns Far Rockaway we are looking forward to your many improvements in the quality of your patients care. Let's get that name straight Miss Adena Harris exceptional care and concern, truly an asset in any emergency room care.

tish winns
tish winns

1 out of 5 stars

posted 1 month ago

Horrible hospital. Took my father there for a heat stroke and they didn't even know if he was a Male or female and we had been there for 3 hours already. There was a hospital sponsor lady who was very helpful but dont take your loved ones there they will go in one way and come out another

Erica kennedy
Erica kennedy

1 out of 5 stars

posted 1 month ago

First let me say that when you walk into this place it's almost as if you're invisible, the ER area is full of unprofessional staff I thought I was watching a episode of The wire. They was giving each other pounds and talking about their private parts and talking about other patients in the ER. It took 6hrs just to even be notice and I was there for my 2yr old. Thanks to Gel the supervisor I finally got the attention of the doctor who was amazing Dr. Choe Dong that is. You can tell he was tired and over worked and needs help in there being he was the only doctor in the whole Er. He took the time to collect his thoughts and was excellent taking care of my baby. To the supervisor Gel and Dr. Choe Dong that hospital couldn't function without you too. Keep up the good job! cause people need people like you too. I just hope that the rest of the staff can get a refresh training on how to be professional and not act as if the work place is a hangout.