St Johns Hospital
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feedback about St Johns Hospital
I stayed at St John’s with my mom, who was transported there after fracturing her neck in a car accident. The doctors were very patient and answered all of my questions so I could understand exactly what was being done for Mom, and why. The nurses were fantastic. So caring and helpful. They definitely know what they’re doing. Mom’s overnight nurse, Heather, really impressed me. Many thanks to her and to everyone who helped make this awful experience a bit better for us. You truly don’t get the recognition you deserve.
The triage nurses were rude, and same with the nurses in the ER, (the 2 we had.) But Dr. Eric Joseph was absolutely amazing. I wish he could be my baby's pediatrician. Professional and personal. He explained everything into detail and was so understanding. I was nervous to come into the ER, but now i hope he is able to help anytime i need to bring my children in.
St. John’s is an amazing place to receive care! I’ve had outpatient imaging and physical therapy at St. John’s, and the experience truly stood out from other healthcare experiences I’ve had. The care was personal, and the staff truly care about each patient!
I am very pleased with the workers and service here. My grandmother as been in here for a few weeks and everyone who as been here to visit and myself have all good experiences. The nurses are very gentle and caring, and they frequently come to check in. The room is always clean. The food here is good. We have been here previous times before for other issues and it is the same sitution, nobody is ever rude. I recommend this hospital over the others in Springfield.
I have to give St. Johns a poor review because of one nurse in ICU. I could go on and on about her attitude and lack of "ICU care". Dr. Chu and absolutely everyone else from check in to check out was wonderful. But believe me, one bad apple....... all the other nurses were very compassionate and well educated in their field. I must name the incompetent nurse, her name was Paige. I could say she is not ICU nurse ready...... but I do not think she is nurse material at all. Nice hospital, good cafeteria, easy parking. Everything is good. Except Paige in ICU "D".