St Joseph's Medical Center
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feedback about St Joseph's Medical Center
I am so impressed with the level of professionalism, dedication and cleanliness at this facility!! I am in the hospitality industry and have been so pleasantly surprised that I have not encountered one staff member that wasn't lovely and helpful. They have all gone above and beyond: Dr. Pena in the ER said "I love what I do!" on a busy New Year's Eve! Also, Nurse Clay and Rosa (the aide who has been there over 35 years) were outstanding.
This place deserves one star because a lot of amount of times my mom has went to see what was wrong. She was puking, had severe stomach pains, could not even cross the street, and when they felt she was okay they sent her home to only see her back in there later on and to find out that if she didn't come back she could have died due to severe blood clots in her arteries, and in her lungs and throughout her body. If they would have checked correctly there should have been no coming back. It should have been that they sent her immediately to get surgery. They sent her to get surgery at a farther location literally last minute so there was not much time. Could have saved all the struggle there and just did their job. Great doctors.
Our family member was not cleaned properly and has bed sores, rashes and infections. At times it was difficult to get ahold of a nurse. Also, at one particular time a nurse asked a family member what/how a specific medical device was used. This was alarming because it meant she didn't know what she was doing furthermore we are not medical professionals and can't tell a nurse how to do her job. There were a few kindhearted nurses/doctors; the receptionist in the main entrance was sweet and greeted us with smiles almost daily. Unfortunately our overall experience was not pleasant.
My daughter went there with concussion symptoms. The attending ER physician didn’t do the basic checks and basically told her there was nothing he could do. We told her to go to another facility and was diagnosed with a cuncussion.
DO NOT TAKE YOUR CHILD HERE! We had an emergency and took him to the ER. They took xrays of the wrong body part and Dr. Powell, the attending physician in the ER, was asleep at his desk and I had to wake him up! Furthermore, the "doctor" was incompetent and lazy.
After 3 hours of no progress, they told us that they could not provide services to my 2 year old, and we had to go to Westchester medical. If you have a medical emergency, I strongly recommend going straight to Westchester Medical's Pediatric or Regular ER and bypassing this failing hospital altogether. They should be shut down.