St Marks Hospital
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feedback about St Marks Hospital
I thoroughly enjoy going to the birthing classes at St. Marks. I am learning so much and am grateful the instructors are willing to answer all my questions. The instructors are very knowledgeable, professional and keep the class entertaining. I feel more prepared about giving birth and becoming a first time parent a little more each week after attending the class.
A loved one is in the behavioral unit. I have tried multiple times to call her. Someone answered and was extremely rude, and said “we have a schedule in place for a reason.” When I asked for her name, she hung up on me. I called back, and once she heard my voice, she hung up on me again. I was furious, and called the charge nurse, who is apparently apart of “management.” She did not help me at all and said I was not educated enough on how a behavioral unit was ran. However, if they had a loved one in that unit, I’m sure they would feel just as frustrated as I am. My insurance is paying for a lot more than 1 phone call every 2 days. Would not recommend this place to anyone! Every time I come visit her, all the staff on that floor is extremely rude. It makes me wonder how they treat the patients. IHC is noticeably better, in ALL aspects.
Of all the hospitals in the valley, St. Mark's is the best. Even though I don't have insurance, I was treated so very well. The doctors, the nurses, even the food care workers and cleaning staff treated me with so much respect. They are caring. Special thanks to Tara on the 4th floor for making me feel taken care of right from the start. Everyone on the fourth floor should get kudos for the amazing job they did. I will never go to another hospital. Thank you, St. Mark's. 😁
My husband and I attended their weekend childbirth preparation class, and are so grateful we did! It is incredibly affordable, and for this being our first pregnancy it was VERY informative. I feel much more comfortable going forward to know what to expect, how to handle situations, make informed decisions, and much more. I'd highly recommend attending. They offer a lot of great educational courses, we plan on attending the newborn care class next. :)
Excellent team. They all work well together. I am glad I was able to have Dr. Patel as my surgeon and everything went smoothly the nurse Misty who was there before and after the surgery...made sure that everything was going smoothly. I could just feel the energy of all of them working smoothly together. Thank you so very much.