St Rose Dominican Hospitals - Rose De Lima Campus
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feedback about St Rose Dominican Hospitals - Rose De Lima Campus
Uncaring staff, filthy waiting rooms, insects on the floor and walls. Went into the ER because my husband was admitted, the "receptionist" replied to me when I stated who I was and why I was there, saying "okay, and your point is?"
Avoid this place like the plague, more than likely you'll catch it here.
Further more, while I sat in the waiting room, being ignored by the staff while my SPOUSE is somewhere in the ER, you can actively hear the "nurses" insulting patients.
This "hospital" literally only cares about one thing, money. They do not care at all about patients or patient health.
Horrible ER!! They don’t care so much about you as a person but about making whatever reason you were there to look as bad as possible so they can charge the most inflated prices possible ( as in what level they deem your issue) they will make it seem like you needed to come in on a stretcher and were critical but then will make you stand in line for 10 minutes Just to check in and during vital taking the nurse will take a very non-important lengthy phone call. Then after a long wait if Dr will come in and as in my case palpate my injuries for 10 seconds and say you don’t need any x-rays or anything. She must have had x-ray vision! So my trauma was minor? Then why charge me like I was dying and needed immediate care?? There are a lot of ERs avoid this one!
Not only is the service bad, But they routinely follow the practice of upgrading ER visit to a higher number so they can bill more money despite it not being the level of emergency they are claiming it to be!!!
My wife's leg swelled up 4 times the size it regularly is on an airplane to Vegas. She had not hurt it in any way. We immediately stopped at an Urgent Care and they sent us to this place, thinking it might be a blood clot. After an hour of pocking and prodding, they said "we didn't find anything". We were like..."her leg is still 4 times bigger than the other" and they said they didn't know what else to do. Maybe we should go see a specialist. No suggestion of drugs for the pain, something to help the swelling, elimination of the blood clot suggestions....nothing. However, they want us to pay a $5000 bill before we leave?????? For what? I've never seen such a crooked, incompetent, $$ scamming operation. They need to be shut down and at a minimum, investigated for fraud. We will be pursuing whatever fraud organizations are available to file with. Shame on you too, Catholics, for having your crooked name on it.
I'm going to say that the ER was okay and I would give them 4 stars, as was the doctor I saw. But the third floor nursing was horrid. I was pretty much ignored and left to my own devices, among other things which I can't say (except don't take a diaretic with them). The food was horrible and I didn't eat it. The bed was the most uncomfortable experience of my life. They need to shut this place down and/or update it. I will never go there again. Henderson Hospital I'm told is good.
Fastest, most efficient ER I have ever attended. We are from out of town and my dad became very ill. He has countless health issues but they took his entire history into account and we quickly had a diagnosis so he could be treated.