St Vincent'S Medical Center Riverside
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Address

1 SHIRCLIFF WAY, JACKSONVILLE, FL 32204 USA

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Phone

(904) 308-7300

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Consumer feedback about St Vincent'S Medical Center Riverside

Jenelle Dunathan
Jenelle Dunathan

1 out of 5 stars

posted 4 hours ago

Still waiting for surgery but the surgical staff seems nice. However, if I am just rating the admissions and pre authorization then it would be 1 star. They have been there biggest pain to deal with saying we owed money for the surgery even though we had met ALL out of pocket limits. Called 3 different days before the surgery and each day was disconnected, rerouted multiple times, told we would get a call back and finally after speaking to someone on the third day it seemed to be resolved. She didn't give me the"company answer" to everything... This is the most current insurance information and it's correct. She actually called our insurance and then called me back to say it was resolved and we owed nothing. All good right? No .. Show up to surgery and they tell us we need to pay again. We told them who we spoke to and they finally read the notes which said we didn't owe anything. Again, they kept giving us the company like... All the insurance info is correct. Well it can't be if they called and realized we didn't owe anything. Still having to resolve the previous visits bill... All while my husband is nervous as anything about this surgery. Completely RIDICULOUS and very disappointing how it's all been handled. I don't think I would want to ever come back if this is what we have to deal with to get a surgery done. They didn't even ask to see my husband's id when we checked in. Could be any one else at this point. Very frustrating.

R Carver
R Carver

5 out of 5 stars

posted 19 hours ago

Three week ago to the day I dislocated my right shoulder while visiting Jacksonville not far from St. Vincent's. I was taken there by a friend. I spent most of my time in the emergency room with some side visits to the imaging department. Every person I encountered treated me with respect, compassion and competence. And I was especially impressed by the person who was in charge of managing my pain and the attending physician who reset the shoulder. I could not have been more pleased with my treatment and outcome.

Gunny Santiago
Gunny Santiago

5 out of 5 stars

posted 5 days ago

The employees are always so professional and pleasant. Especially the ones that work at Dr. Heekin's office. But truely everyone we have encountered that works there has a great attitude and conducts themselves with pride and professionalism.

Ain Heeramin
Ain Heeramin

5 out of 5 stars

posted 4 months ago

A while back I had a heart attack. I was fortunate enough to be taken to St. Vincent’s hospital in Riverside. Once there from start to finish I had the most caring doctors, nurses and medical assistants. Everyone on staff were always attentive to my every need. I especially felt loved in the cardiac ICU. The nurses were the best! My immense gratitude and blessings to all of St. Vincent’s staff.

Jacob Kizer
Jacob Kizer

4 out of 5 stars

posted 3 months ago

We gave birth to our first child here. We were worried that they still used a nursery but they don't take the baby out of the room. The new rooms are very nice, but we had to change rooms 3 times during our 3 day visit. The doctors and the nursing staff are both very good.