Straub Clinic and Hospital

Doctor So-jin Lee didn’t know what is the heat rash and how it need to be treated to avoid further complications!!! Just google it! Seriously? we live in tropical climate!!! Very bad experience! There is big difference between sweat glands and lymph nodes. It was few months ago, I spend almost 3 hours with fever in office for nothing, running all possible tests showing nothing. And leave home without any good doctor advice. Google it or go back to school.

My father was visiting the island of Kauai from Canada, when he had a mild heart attack on September 6. He was air lifted to Straub Medical Center the same day. A pacemaker was inserted on September 10. On September 11 he was released. On September 13 we flew back to Canada. I flew out to be with him on September 8, and had the opportunity to observe the level of care and treatment that he was given, which I found to be superlative. Most impressive to me was that during his birthday, which he spent there, four staff members took time to prepare an impromptu birthday greeting, consisting of a hat and card, and a birthday song. This was very touching, and is one of the pleasant memories we carry back from this experience. Also the fact that I was allowed to stay in his room, constantly in touch with him, even overnight, which was very important to me. During the entire period, I do not recall having an unpleasant experience with a staff member, nor an altercation nor criticism of any kind. There was constant sympathy, professionalism, and cheerfulness. I myself could not possibly do what they do, and maintain this attitude. We are so appreciative of Straub’s commitment to quality health care on all levels. Wayne Rayner On behalf of R. Garry Rayner West Kelowna, BC Canada

I broke part of my hip. They gave me Tylenol. The second morning the associate tried To go give me a bag of ice form you hip. This is not acceptable. I had to get some one in the middle of night to give me a glass of water. When I was being taken to surgery the previous day; I was being taken in my own robe that Zi came in with. I had to ask them for a hospital gown. Totally not acceptable . My room was a mess had to ask them to remove old laundry ! .

I had gotten sick on the flight over. The care and the doctors and nursing staff were wonderful. Very kind and caring .

Amazing doctors, nurses and staff generally. Thank you all for the wonderful attention I received during my holiday emergency.