Sutter Roseville Medical Center
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I had my baby here 2 months ago. The labor and delivery staff were amazing and attentive. That’s why the three stars. When I got to postpartum is where everything went bad. I was in so much pain and couldn’t sit. When I kept explaining this I was given Motrin and Tylenol for pain which needless to say DIDN'T help. When I asked for something stronger and crying trying to sit on the toilet the nurse came in and I was told there is an epidemic, for pain medication. As if everyone on the planet doesn’t know that. I had just had a baby and was treated like a drug seeker which is disgusting to treat a patient who’s in obvious pain like that. After the nurse told me that she gave me lavender cotton balls to smell as if that takes pain away. What the hell. It was the worst postpartum experience ever. I have had three other children at a different hospital and my stay was amazing. I will never deliver here again.
Dont get injured and expect respect from Sutter doctors. These being doctors who think they know you better than you know yourself and treat you as such. If you have the choice, I'd advise choosing another medical group and PCP to get your care from. A PCP that holds themselves accountable and takes their oath for patient care seriously, one who listens to you, and most importantly, treats you with respect.
I'm currently a patient in the telemetry unit I came into the ER yesterday morning (Saturday July 13th) for chest pain and being from out of state visiting family made it a little more stressful. As soon as I walked in the ER there was no line to check but quite a few people waiting to be seen. I told the triage nurse what was wrong and she ordered an EKG right away I don't remember her name though but very nice and understanding. No sooner than she finished typing up the EKG order the ER tech Tony was there with a wheelchair and took me to do an EKG. After having that done, he took me to the triage room where I was met by Doctor Royer, a very nice man and didn't treat me like I didn't know what I was talking about and not condescending at all. He ordered meds and tests for me and was taken to a room right away. There I was met by the ER nurse David, who was super cool. He along with a paramedic intern started 2 IV's. Shortly after that I received nitroglycerin and other meds for chest pain. Dr. Gopez who admitted me was great too. Once I got to a room in telemetry the staff on all shifts have been above and beyond amazing including the nurses Jhermaine, Kathy, Lily and the nursing assistants Aubree, Beverly, Mary. They have all been amazing and seeing to my needs. The imaging and nuclear med techs have been just as amazing. Considering I was in the area from out of state to see family and had this come up was a great experience and having everything explained to me all the better and with my heart/health issues, this by far has been great. A thumbs up and five star rating to all involved in my care. Thank you!
If you find yourself in need of a hospital this is the one you want to be in. I’ve had experience with most major hospitals in the Greater Sacramento area over the years, due to Babies and Asthma, and this is my favorite by a long shot.
I showed up at three in the morning in absolute agony with a ruptured appendix and they were great. No waiting around. They diagnosed the problem and sent me to surgery within five hours.
I had to stay for a few days, during that time I got to know quite a few of the nurses, and everyone of them were happy to be there. They all loved working for Sutter. Something I found to be very unique. Plus they all seemed to work reasonable hours, and no one seemed burnt out. Another thing I found great was the noise level. It was quite. No loud conversations going on at the nurses station while you’re trying to rest. There are signs everywhere reminding people to be quiet because healing was going on.
The best of the best! Great teams of RNs and Doc's