Terre Haute Regional Hospital
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feedback about Terre Haute Regional Hospital
Our special needs son received outpatient speech and occupational therapy for a number of years from Regional Hospital until that program was terminated in June of 2017. We absolutely loved our therapists and point towards that experience when describing many milestones our son has reached. We suffered a major billing headache just a few months ago that took some time to resolve -- but was resolved in an extraordinary way. This resolution has restored my faith in this hospital and its commitment to service and quality care. Highly recommend.
Beware of Surprise Billing - I was sent to the ER by an urgent care facility. My experience with the staff was excellent. Everyone I interacted with was kind, considerate, and compassionate. All in all I was there for around 5 - 6 hours which did not bother me at all. I was checked on frequently and they did everything to make sure I was comfortable. I have no complaints at all about the service. What has been a shock has been the "out-of-network" bills that have begun to roll in. So far out of the 6-8 separate bills of the visit 2 have been "out-of-network". So despite having excellent insurance my out of pocket expenses to date are over $2,500.00 and still coming. Apparently you consent to this when you check-in. Just be advised that even if the hospital is "in-network" not all of the services they provide for you will be billed as such.
UPDATE to my review: increased from 2 stars to 4. I was able to work with Anthem BCBS and they paid the majority of out-of-network expenses.
Nice and helpful staff. Can't say about treatments as I had nothing done
This is our 4th time to Regional ER. My mom was diagnosed with stage 4 small cell lung cancer. Most of the time the experience is ok, i sat in here 7 hours last time for them to decide to admit my mom which the oncologist
Already said we were going to. Today i see no compassion, just that busy hirried look in everyone. This could be thrir family member someday. Remember to keep the compassion. Not just asking for morphine, cancer is in the bone and it hurts already
I want to share with you the bill this hospital charged us for on 12/27/2018. My son went to hospital with an ear infection at 10pm at night. I might add the only reason we went to ER is everything else was closed in Terra Haute. The bill for a 45-60 minute visit was over$1000.00 per our insurance negotiated rate. Which I was under the influence we would pay a $135 insurance copay. Which if we paid that night would be $108. Which we paid. No test were run except a physician looked in my kids ears and his Vitals including temperature was taken. An atibiotic was prescribed and 2 Tylenol were given. $1000.00 for use of the ER for an hour or less. This does not include the Dr bill. That is seperate. This hospital will not tell you the price before you come in. Only after they treat you. After beeing offered a 20% deduction today Dec 2018 my bill would be $792.20 plus the $108 I already paid and the amount I paid the Dr.
I asked repeatedly for the cash pay price and was denied that information. Be careful if you go the ER even for something minor. They will price gouge you! It's funny how you pay more with insurance than you'd pay if you paid cash.
Your hospital is one of the reasons the government has gotten involved in healthcare. It cost more for a 45 minute minor hospital visit than a few night stay in a Ritz Carlton hotel.
Don't go to the ER unless you are truly having an emergency. The prices don't justify the treatment. If it can wait then wait.