Texas Health Presbyterian Hospital Rockwall
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feedback about Texas Health Presbyterian Hospital Rockwall
Great experience from start to finish! The staff is awesome and caring. It feels great to be here when I'm not feeling well. The staff worked great as a team and made sure I was feeling well and comfortable at all times. I normally try not to "waste" my time by going to the ER and try to avoid it as much as possible for many reasons, but it's nice to have to go and feel well taken care of from the moment you walk in until you walk out.
Was very nervous before going into my ultrasound appointment but Scott and the other lady he had in the room made me feel very comfortable and made my overall experience very enjoyable, humorous (lol) and comforting. Great first experience both at this hospital and with the staff.
I had the "opportunity" this past week to visit the ER at Texas Health after complications due to major illness. Despite being extremely busy, all staff were very friendly and were willing to take time to explain labs being drawn, medications administered, and prescriptions written. We were especially impressed with the doctor, triage nurse, and ER nurse.
In addition to the great staff, we were impressed with the triage process. My condition was one of true emergency and after stepping into the waiting room, I was concerned about how long I would be waiting due to how busy they were. However, they were able to get us in immediately.
All in all, it was a great experience (as great as going to the ER can be!), and we are grateful to have a hospital like Texas Health Presbyterian here in Rockwall.
I try to stay away from hospitals as much as I can but wow under the circumstances this place is amazing! Recommend by our neighbors as a good hospital we have had a great experience..ALL staff as gone above and beyond to make us comfortable😃 we've been here three days and have no complaints!
Went for my son's tonsillectomy and I was very pleased with the ways the Doctor's support staff (the hospital staff) treated my son and us. They worked with him (7 years old) and were very patient. They also explained things to us and gave us the opportunity to ask questions. I didn't feel rushed and they were also very accommodating post op.
The nurse that helped us when he was waking stayed with us the entire time and kept my son hydrated. He was the most patient because my son was not pleasant when he woke up. To end his service, he walked us to the car and finally bid us farewell.