Professional | Caring
The Hospital receiving team was quick, efficient and effective. After getting the assessment from emergency response they put in the IV and gave me morphine to control the pain. By 7pm I was in the catheter lab. Dr. Waller and his amazing team were highly effective and congenial. Within minutes, the stent was in and I was finally free of pain. The next couple of days felt like I was in a resort. The rooms and hallways were beautifully designed with recessed and diffused lighting, room had a large flat screen, wonderful sound with built-in speakers. I played a "nature sound" channel that was stunning and relaxing. The menu was delicious, complete and heart healthy. The day and night shift nurses and techs, all were very kind and amazingly responsive (Alex / Stephanie on the 3rd floor, the best). Not one person seemed to be misplaced or unwilling to do their job. Even the on-site pharmacy, which was on the other side of the campus, bought my prescriptions to me! All in all, their hard work and determination made a very difficult situation very livable, even enjoyable. Not only am I happy for them saving my life, but doing it with professionalism and kindness.