The Medical Center of Southeast Texas
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feedback about The Medical Center of Southeast Texas
If I could rate this place a zero I would. All the way from the nurses to Admin. You are just a number at this hospital. They claim to provide high quality patient care and in reality all they provide is low quality care and treat their patients like they are invisible. Labor and delivery is a joke. My sister was not receiving care and being ignored by staff. We spoke to the "director" some woman with long brown hair and she was nothing but ignorant. It was almost like we were wasting her time she kept checking her phone and would not listen to our concerns. When we asked to speak to her boss she said it was not possible. She was highly unprofessional and rude. I told her I will go above her one way or another. I emailed my complaints also to the company that owns them.
February 10th my mom who is 91yr old. Arrived by ambulance having heart problems. As we all know, it’s a pain being there the long waits that patience have to go through. Finally a few hours later she went to her room. Very nice nurse.
BUT THE BEDS THEY PUT PATIENTS IS HORRIBLE. THE BED LOOKED LIKE TODDLERS BED. THE MATTRESS WAS SO THIN THAT REMINDED OF A PORT A CRIB MATTRESS FOR TODDLERS. MY MOM IS 124LB. SHE WAS HURTING ALL OVER BEING ON THAT MATTRESS.
TWO DAYS LATER MY DAUGHTER WAS IN ICU. SAME THING HAPPENED TO HER AS WELL.
WHAT THE HECK IS GOING ON. IS THE HOSPITAL TO CHEAP TO BUY MATTRESS FOR PATIENTS.
I’m in love with this place! They have been so amazing to me and understanding! They have gave me excellent care!! The doctor and all the nurses have gone above and beyond to make me comfortable I would choose this hospital over baptist in Beaumont and st e! I’ve been to them all and this place is by far the best! I was so skeptical about going here especially with having Medicaid but they’ve treated me better than I’ve ever been treated besides when I had my c section but I’m here for a miscarriage and they’re amazing
Would give zero stars if I could!! If your vital signs are stable and you do not have a temperature then there is nothing wrong with you according to them. Would not send a dead animal to them!!
This place is a nightmare. Heaven forbid they quote you a cash price. They'll send you another bill after you're all paid up and then extort the money from you with threats of debt collectors and the like. They're shady and the billing department are very rude.