The Medical Center of Southeast Texas

Address

2555 JIMMY JOHNSON BLVD, PORT ARTHUR, TX 77640 USA

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Phone

(409) 853-5900
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2555 JIMMY JOHNSON BLVD, PORT ARTHUR, TX 77640 USA

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Consumer feedback about The Medical Center of Southeast Texas

Laura Stevens
Laura Stevens

1 out of 5 stars

posted 1 month ago

I will NEVER go to this hospital again. I went to the emergency room for severe hip pain to the point where I actually left work. After getting an X-Ray and 3 hours of waiting the so called doctor came in rudely and then spoke to me like I was a child (excuse me but I'm in my 40's) saying the emergency room was for life threatening pain! Then telling me you cant keep coming to the emergency room for this kind of pain. I DO NOT go to the emergency room unless something is seriously wrong, last time was almost a year ago for C-diff. I WILL NOT nor should anyone else be spoken to like this by some doctor, "Dr. E" should not be working in any emergency room!

So the parent company of the Medical Center asked me to email my info to them so they may speak with me regarding my experience. I did this....

NO ONE HAS CONTACTED ME! Like I said previously nope not going there again!

Srini Susarla
Srini Susarla

1 out of 5 stars

posted 5 days ago

I'm surprised their death toll isn't rising! Thanks to Saint Elizabeth in Beaumont for saving my life. I went to the Medical Center with symptoms of a stroke! They put me in the waiting room and said it would be a 5 hour wait! The left side of my face was numb but my mouth and eye was good. My kid's knew something wasn't right because I kept gasping to breathe, it was hard to swallow and my face was numb. I literally punched myself on the left side of my face in front of the woman that checked me in. She didn't listen to me when I was telling her my reason for going there! My son was so upset and called other family members to force me to seek medical attention right away! After half of my family called crying I went to Saint Elizabeth. They took me straight to the back. They ran test after test and I surely had a mild stroke! 😪 They have no heart at The medical Center! I can't believe these people are in the Medical field and give horrible service to customers!! I'll never step foot in that place again! They ought to be ashamed of themselves! HOW DO YOU ALL SLEEP AT NIGHT, KNOWING MY REASONS FPR COMING IN TO SEEK MEDICAL ATTENTION? I COULD HAVE LEFT BEHIND 4 KID'S AND INCLUDING OUR FAMILY DOG ROXIE! I'VE BEEN CRYING FOR 2 HOURS THINKING ABOUT THIS!

lauren darnall
lauren darnall

4 out of 5 stars

posted 2 weeks ago

Had to take my daughter here and after having used both the other Beaumont hospitals before I was quite satisfied with the treatment she received. We had labs done right away. The staff were effective which to me, effective is better than fake nice. She had a knowledgeable nurse and the Dr although young was direct and to the point which I like. My child has medical issues and I prefer to the point of the issue at hand. The wait was quite boring due to TV not working but we arent there for TV or refreshments. Once lab results were back and they made decisions on her treatment we were out in about 2hrs.

Melissa Webb
Melissa Webb

1 out of 5 stars

posted 3 weeks ago

Zero stars for me!! This Hospital has the worse emergency center I have ever been to....My daughter goes in for a fever, she hasn’t been able to get rid of... She was in a
Car accident 5 days prior... Does it not usually mean if you are
Running a fever there is an infection of
Some kind correct? First of all
None of the nurses listened to anything she had to say, and she didn’t go into the place sick at all... She only had a fever ,stomach ,neck and hand pains where she had been burnt during the accident...They took
A nose swab test for the flu , which of course she didn’t have any symptoms of... She was also tested through her urine, which was the only thing I understood... They keep everyone out in he waiting room while they are taking these different test, a doctor was never seen... My daughter 4 hours later was called to be discharged, being prescribed muscle relaxers and Tylenol with codeine, she said I didn’t need pain medication... I need to know why I have been running a fever and how to fight the infection... The nurse proceeds to laugh at my daughter, and tell her your fever is probably due to allergies!!! My daughter said I did not come in for a
Cold , because I am not sick!!!! There had been people that had to sit In that waiting room ,without any proper results for hours at a time... 🤔 This place really needs to be more professional, and caring at the same time!!! So yes I just wanted to say thank you for Not helping my daughter ,and for having her leave that hospital in tears!!! AGAIN WORSE PLACE EVER!!!!😡

Jaclyn Lee
Jaclyn Lee

1 out of 5 stars

posted 4 weeks ago

Brought my mother in law in for a steroid shot. She was told her appointment was 8am only to get here 20 minutes early and told thats just arrival time. When we got here there wasn't a single nurse or doctor in sight. They didn't start arriving till after 8am. So now we had to sit an hour and half to get pulled to back then waited another hour and 15 to be pulled back for the shot. The nurse that is working the front desk was rude and unhelpful. This place is ridiculously.