The University of Chicago Medical Center

Address

5841 SOUTH MARYLAND, CHICAGO, IL 60637 USA

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Phone

(773) 702-1000
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5841 SOUTH MARYLAND, CHICAGO, IL 60637 USA

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Consumer feedback about The University of Chicago Medical Center

UChicago Medicine
Reviewed from Google

3.3 out of 5 stars

VIRTUAL REALITY
VIRTUAL REALITY

1 out of 5 stars

posted 3 weeks ago

My name is Leslie D., I am writing a very poor review on this hospital based on the treatment my spouse received while an inpatient. Being that it is a teaching hospital, it was so confusing to me. I didn't know the students from the doctors when they came into the room. One nurse sent my spouse off the floor to go take a test and didn't test his sugar level. Upon return to the room, she didn't come in to check. I saw my love one go into a diabetic shock and quickly summoned the nurse. The next morning my spouse was transferred to ICU and later passed away. I tried to speak to a hospital administrator many times but one was never available to talk to me. I've seen a lot of negligence from their staff. They didn't even call me to tell me my spouse was dying, when do arrived the heart monitor was turned off, and the oxygen machine was removed. They claim they didn't have my contact that I gave them in the ER and to medical
floor nurses. When I took a break to get some rest and went to ICU, my spouse was already taken off life support without my consent. Two of their physical therapist was reckless in providing therapy I witnessed, that led to a life threatening infection to a chest dialysis catheter. Their dialysis techs were also reckless in their failure to follow doctors orders to complete my spouse's time for the dialysis treatment. When I tried to reach out to the hospital through their attorneys, they ignored me. Again, I never spoke to the hospital administrator. My experience with the staff and this hospital was a living nightmare! They weren't aware, because they never cared or took the time to reach out to me or to send a hospital survey in the mail.
One thing they made sure of was to bill my spouse thousands of dollars for 6 days of hospital care, some which was due to their negligent medical services, plus charges for medicines, test, etc., some which was ordered to correct, balance their medical errors due to negligences. I can only hope that this review will finally get me some attention.

Tressa Armour
Tressa Armour

2 out of 5 stars

posted 2 months ago

I have been a patient at this hospital for about 17 year's. I thought I had the best care team Ever. Especially my Gastro doctor Dr. Rubin he was my Main doctor. Helped me with just about every problem I had. Made me build trust in doctor's again. I hate it got to the point where I feel he stopped listening to me. Then wanted to put me on another medicine that had nothing to do with what I have going on. I refused to take the medicine He cancelled my follow up with him. I'm so hurt by this on so many different levels. I'm getting attitude from other doctors too when I'm asking questions about MY Health. I just want to have a good understanding of what I'm going through that's all. And I Don't. I still have some Great doctor's here and don't want to leave them. Thinking about leaving this hospital now....

Sondra DeFauw
Sondra DeFauw

5 out of 5 stars

posted 3 months ago

My experience here was excellent. I was transferred from another hospital, and the staff was all friendly and helpful. The nurses were amazing and did everything to make me feel better. I had really great doctors taking care of me as well.

Ki ana
Ki ana

5 out of 5 stars

posted 2 months ago

I absolutely love this hospital. Almost my entire care team is here now. I haven't had a bad experience here yet, in over 10yrs, besides the ER wait time. Overall a great hospital with a great team...

Gabb'e Harrold
Gabb'e Harrold

5 out of 5 stars

posted 2 months ago

I delivered my 4th son here (recently), it was such a nice experience! The nurses where AWESOME !!! (Especially the nurses Bianca and Robyn on the Mitchell L&D floor) ... I definitely recommend this hospital for any delivery!!!

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