Thorek Memorial Hospital

I am still in the hospital. I have NEVER left a review on google, but this is ridiculous. I was severely dehydrated, just came out of surgery, and asked about six people to help me make the air conditioning colder in my room. They totally blew me off. ER doctors and team were fantastic, and the surgeon was top notch. But it’s impossible to sleep in this heat, and to be drenched in your own sweat due to negligence is completely unacceptable. I’m hoping the customer satisfaction person who gave me a huge pep talk sees this and addresses it. And a big thanks to the engineer who finally helped me out. It took about 20 rings for the operator to answer, and multiple transfers and complaints until they finally complied. It’s a shame such great doctors are wasted here.

DO NOT COME HERE!! Worst hospital in Illinois if you have a choice between coming here and laying bleeding in the street your better off in the street. Sat in the waiting room for 4 HOURS BEFORE I WAS EVEN SEEN BY A NURSE! LET ALONE THE IMCOMPITENT MEDICAL STAFF. Worst hospital ever I would give it no stars if i could.

The nursing staff and doctors are truly amazing and very helpful, thorough and accommodating, if I could give them 10 stars I would. The registrar however if I knew her name I’d give her 1 star. I went into the emergency after having a history of atrial fibrillation and told the woman I was having chest pains, shortness of breathe and irregular heartbeat and she told me to have a seat until I was registered... wow!! Welcome to America!

Hands down worst hospital experience ever. Horrible communication in reception and resource department; poor and lazy attitudes- charge nurse in ER Ana; the MD in the ER tonight was dismissive, when asked to speak to supervisor they kept asking me why then wouldn't transfer call. my loved one in the ER wait room heard them overtly calling me crazy because they did not want to take responsibility for own behavior, they lied multiple times about calling LSS because they dropped the ball then told me patients have to "push" for their own after care resources. My loved one waited 8 hours in ER to top it off. Hands down the worst treatment, fast food and DMV employees have better customer service.

If you have another option, you should go there instead. The best thing I can say about Thorek is that most of the reception staff were very courteous and helpful. The doctors on the other hand were rude and obviously could care less.