Tops Surgical Specialty Hospital
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feedback about Tops Surgical Specialty Hospital
I would rate them 5 stars due to their friendly staff and accommodations. I wanted to rate them 5 stars as well for calling me to inform me about my procedure and expected costs in a timely fashion BUT I can’t do that seeing that they informed me about everything, literally, and made sure they covered their bases on everything EXCEPT that their anesthesiologist is not a part of their charges, and not only that, but also the provider is out of network for my insurance and now I have $5000 bill for it. I’m sure they’ll say “read your paperwork,” but you were sure to VERBALLY inform me of literally everything else, so what made this very pertinent information any different? The facility is in network for my insurance, but Best Choice Anesthesia and Pain, which is who they contract with I assume, was not. I wasn't told if I had any other options for anesthesiologist or anything of that nature. Be sure to ask these questions FIRST, or go with my recommendation of just going somewhere else to have your procedure if you can help it!
Starting with the receptionist she was so sweet all the nurses and anesthesia and his nurse .My doctor and staff. I felt everybody was just wonderful. They all made me feel safe and at ease.
If I ever have to go for another surgery this will be the place I go. I had never had surgery before so I was quite scared. But the staff here made me feel so comfortable and at ease that it made my experience less stressful. Each person that interacted with me that day was pleasant, respectful, nice and overall caring. And I loved the warm blankets lol
Love this place eveyone is grate.
The nursing and O.R. staff are awesome. Everyone was so kind and hospitable. I've had several surgeries here with overnight stays. This is a great Surgery Hospital.