Umass Memorial Medical Center

MedicalRecords.com Rating
55 reviews
1.9
MedicalRecords.com Rating 1.9
55 reviews
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Emergency Service Available

Yes

Group Service

Yes

Hospital Type
  • Acute Care Hospitals
  • Short Term Acute Care
MedicalRecords.com Rating 1.9
(55 reviews)

Jenny Velez

As much as I like to praise good nurses and good staff because there are, there is still a number of horrible staff at this hospital. There is a very long wait for the emergency, and staff answering phones (like Cindy in the ER department) answers and talks to people extremely rude which is really mind blowing. Hospitals in different counties act more empathetic. it’s a beautiful campus but staff can be more kind, organized and empathic. Please you work in a hospital and not every patient is rude, violent or mean.

Rob Campbell

Waiting forever for my son to be seen for cranial facial. They changed everything around and now did audiology first with no follow up right after and now we are sitting here and they have no beds available. They claim them changing things would make it faster, I think not.

Adriana Marques

You go to the emergency to get better to ended up leaving after 9 hours feeling like tou are nothing and a little more. When the doctor finally come to see me she didn’t seemed to care or listen to what I was telling her about my symptoms. She rushed a quick check up and said it was just anxiety no test , nothing. After she left I when over to see if she could refill my medication or give me a few until I see my primary she said I already said no I’m busy if you want to wait me finish this. I did waited and waited standing there at the wall and nothing until I told her hey you have been treating me like a was a dog and that is humiliating she yelled called the police and the police came although I wasn’t yelling or near her I was already leaving. The two police officers talked to me and seemed very sad that I was going through what just happened they both were actually really nice to me. I left feeling very depressed and worse than I went in for

B4n4n4CLIPmonk XboxLive

Its surprising to know your er nurses are certified but cant properly care for a post op transplant patient , kidney specialist comes and says drink lots of fluid ,but the people in the er don't ask or offer, when asked anything "ill find out" is the only response you'll get for about 4-5 hours no fluids for 11 hours but my nurse is surprised I'm not putting out more urine,your nurse will leave for shift change regardless of your condition without passing anything on to the next one. Horrible! And to think that other sections of the hospital run way better

Kanaya Taylor

I’m 5 weeks pregnant and been having very bad stomach pains, I went there today at 5pm and I’m now just leaving 6 hours later while nurses are standing around doing nothing and some guy kept coming out checking everyone’s blood pressure every 5 mins, my fiancé told the doctors I was experiencing terrible pains and they could careless people that came after us went before me and I will NEVER go back here again. I’m disgusted with everyone that works there.